Vice President of Program Management
Company: MetroPlusHealth
Location: New York
Posted on: May 2, 2024
Job Description:
Empower. Unite. Care.MetroPlusHealth is committed to empowering
New Yorkers by uniting communities through care. We believe that
Health care is a right, not a privilege. If you have compassion and
a collaborative spirit, work with us. You can come to work being
proud of what you do every day.About NYC Health +
HospitalsMetroPlusHealth provides the highest quality healthcare
services to residents of Bronx, Brooklyn, Manhattan, Queens and
Staten Island through a comprehensive list of products, including,
but not limited to, New York State Medicaid Managed Care, Medicare,
Child Health Plus, Exchange, Partnership in Care, MetroPlus Gold,
Essential Plan, etc. As a wholly-owned subsidiary of NYC Health +
Hospitals, the largest public health system in the United States,
MetroPlusHealth's network includes over 27,000 primary care
providers, specialists and participating clinics. For more than 30
years, MetroPlusHealth has been committed to building strong
relationships with its members and providers to enable New Yorkers
to live their healthiest life.Position Overview
The Vice President (VP) of Program Management, reporting to the
COO, will be responsible for leading our Program Management Office
(PMO). The VP of Program Management will utilize best-in-class
program management methodologies to support the end-to-end
oversight of the program strategy and management for initiating,
planning, executing, controlling, and reporting, on all initiatives
supported by the PMO. They will build strong relationships with
leaders across the organization to ensure all projects are
delivered on time and meet the expectations of stakeholders. The VP
of Program Management will be a highly resourceful, self-driven
individual with strong communication skills, who has the ability to
partner, execute, and lead through influence and collaboration
across the company to creatively solve problems and generate
results.Job Description
- Develop and maintain the Program Management Office (PMO) and
support all large and complex projects that are directly tied to
the organization s strategic goals.
- Assess the existing project management processes, tools,
techniques, and templates and create a strategic roadmap to advance
the program.
- Partner with leadership to ensure initiatives assigned to the
PMO are in line with the organization s trategic goals, prioritized
appropriately and business and IT resources are assigned.
- Work closely with cross functional departments to understand
project requirements, align on the strategy, and formalize a
project delivery schedule.
- Allocate project management resources effectively, ensuring the
right skills and expertise are applied to each project.
- Oversee the end-to-end project lifecycle, across all projects,
from initiation to close, ensuring projects are delivered on time,
within budget, and meet business expectations.
- Proactively identify potential risks and develop mitigation
strategies to minimize impact on project timelines and budget.
- Provide oversight and understanding of business process
redesign and drive change to improve business outcomes.
- Foster a trusting relationship with leadership and all
third-party vendors.
- Establish and rollout a formal PMO steering committee which
will be used to keep all members informed and aligned on the
overall progress of the program, communicate critical updates to
key milestones, and address any open decisions, risks, or
issues.
- Create and rollout program dashboards and other tools that
demonstrate the performance of the PMO and all projects managed by
the team.
- Manage and mentor a team of project managers, fostering a
collaborative and high-performance culture.
- Provide guidance, support, and professional development
opportunities for direct reports.Minimum Qualifications
- Bachelor s Degree in Healthcare Administration, Finance,
Accounting, Business, Science, or related field.
- Minimum 5-7 years experience working at a health plan in
project management or operations
- 3+ years experience managing large complex projects (i.e.,
multiple project managers, 15 plus project staff, $2 million or
more project budget) required.
- Extensive working knowledge of the software development life
cycle and the ability to operate effectively within the
process.
- Experience implementing third-party applications.
- Experience with working cross functionally to have a holistic
understanding of how the operations, corresponding processes, and
technology solutions work.
- Advanced proficiency in Project Management and Process
Improvement tools including Microsoft Project, JIRA, Excel, and
Visio.Licensure and/or Certification Required
- Project Management Professional (PMP) certification or
extensive experience using a PMI-based Project Management
Methodology/Process Improvement methodology required.Professional
Competencies
- Integrity and Trust
- Customer Focus
- Functional/Technical skills
- Written/Oral Communication
- Strong leadership skills with a focus on a collaboration and
buy-in from key stakeholders.
- Ability to assume a consulting role with executive management
and external executives
- Strong organizational skills with the ability to manage
multiple projects and priorities concurrently.
- Superior oral and written communication skills that are
leveraged to effectively convey the project status, risks, issues
and other deliverables clearly and effectively to senior leaders of
the organization.
- Strong problem-solving skills and a proactive approach to
identifying and resolving a challenge.
- Ability to effectively communicate with technical and
non-technical stakeholders, translating between business needs and
technical solutions.
- Must be responsive, action-oriented and able to build trust
with various stakeholders.
- Polished interpersonal skills with emphasis on discretion and
diplomacy.#LI-Hybrid Associated topics: chief program officer, cpo,
manage, manager, management, monitor, product manager, project
manager, relationship manager, task
Keywords: MetroPlusHealth, New York , Vice President of Program Management, Executive , New York, New York
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