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Team Leader Commercial Online and Mobile Banking

Company: Signature Bank
Location: New York
Posted on: March 29, 2020

Job Description:

Team Leader - Commercial Online and Mobile BankingIn this position, you will be--responsible for leading a team of Technical Associates, in addition to managing the operational aspects of the bank's Internet and Mobile banking services.Primary responsibilities include:--Collaborates with vendors, IT and Product Management in driving and defining system requirements, functionality, enhancements and production operational processesLeads Cash Management efforts for planning, testing and implementation of upgrades, conversions and enhancements to the online and mobile banking platformsMonitors the day to day operations and security requirements of--internet and mobile banking platform productionResolves complex client services issues that are escalated from staffDay-to-day monitoring of production for internet and mobile banking platforms and bill payment servicesProvides subject matter expertise in the areas of corporate internet and mobile banking product and servicesCoordinates with internal and external partners in the event of outagesConducts and supports audits and risk assessments of the internet and mobile banking platforms in conjunction with internal/external partnersQualifications:Minimum of five (5) years' experience in the digital banking environment, 3+ years' experience with cash management products and supportBachelor's degree requiredStrong project management and vendor relations experienceAbility to effectively communicate (written and verbal) with internal/external partnersStrong knowledge of internet banking, mobile banking, ACH, wires, bill payment and reportingProficient in Microsoft Office Applications (Outlook, Word, Excel)Excellent interpersonal skills with strong organizational and time management abilitiesStrong attention to detail, able to prioritize, multi-task and meet deadlinesEmployee Benefits:Competitive--BONUS programExcellent health benefits with award winning wellness programTuition and gym reimbursement401K with company matchPet InsuranceJoin a winning team!----Signature Bank has appeared on Forbes'--Best Banks in America list for the ninth consecutive year in 2019.Signature Bank, member FDIC, is a New York-based full-service commercial bank with private client offices throughout the New York metropolitan area. The Bank's growing network of private client banking teams serves the needs of privately owned businesses, their owners and senior managers. Signature Bank offers a wide variety of business and personal banking products and services.View available Careers with Signature at--www.signatureny.com/careersWe are an Equal Opportunity Employer.--We do--not--sponsor work visas.

Keywords: Signature Bank, New York , Team Leader Commercial Online and Mobile Banking, Accounting, Auditing , New York, New York

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