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Senior Data Analyst - Customer Analytics

Company: Foot Locker
Location: New York
Posted on: April 11, 2021

Job Description:

Candidates from the following areas will be considered:

  • St. Petersburg, Florida
  • New York, New York
  • Camp Hill, Pennsylvania
    Overview: Our global house-of-brands inspires and empowers youth culture. Relentlessly committed to fuel a shared passion for self-expression, we create unrivaled experiences at the heart of the sport and sneaker communities through the power of our people. If you want to be a part of something bigger than you can imagine, you've come to the right place.
    Foot Locker is seeking a Senior Data Analyst to join the Analytics Team within Foot Locker's Information Systems & Technology (IS&T) Department. You will be responsible for data analytics, within an agile analytics team, to improve customer experience and inform business strategy.
    Responsibilities:
    • Transform and distill high complexity/high impact business inquiries into innovative analytic solutions, aligning both data teams and business clients on approach.
    • Make yourself available to provide technical and constructive feedback to analytics performed by peers.
    • Deliver key findings to members of the business through presentations and direct engagement that result in actions and improved decision making
    • Measure, report and strategize metrics to support eCommerce, Retail sales, operations and marketing campaign growth opportunities
    • Provide ad-hoc behavioral web analytics analysis utilizing Adobe Analytics, and SQL, Power BI, and other analytical toolsets to deliver insights and make recommendations for optimizations
    • Utilizing SQL, Power BI and other analytical tool sets, support all organizational partners by developing an expert-level understanding of our full suite of analytics. From web and eCommerce analytics to operational analytics that support Supply Chain, Product, Merchandising and varying other operations teams.
    • Conceptualize, develop, and execute measurable and actionable onsite optimization tests (A/B/N, MVT, Automated Personalization) across digital properties to increase conversion rates and drive revenue
    • Train on how to analyze statistical test results, with R, Python, or comparable mathematical programming languages, and propose appropriate optimizations to achieve revenue/profitability goals
    • Research and troubleshoot problems & questions related to deployed analytic solutions
    • Maintain knowledge on the latest data technology and best practices
    • Perform other related duties as assigned
      Qualifications:
      • Bachelor's degree in Business, Marketing, Statistics, Finance, Computer Science
      • Minimum of 3 years of experience in an analytical role. Preferably in supporting Retail sales
      • Knowledge of varying analytical disciplines. Examples include: Retail and Supply Chain operations, conversion optimization concepts and best practices for responsive web, mobile apps and digital marketing campaigns
      • Advanced Excel skills and SQL knowledge; Python is a plus but not required
      • Excellent written, verbal and communication skills along with an understanding of how to tell a complete story through data. Not just listing numbers and metrics.
      • Knowledge of advanced statistics, data manipulation, and research methods
      • Ability to perform statistical analysis of A/B/N utilizing Python, R, or other comparable statistical packages preferred
      • A functional understanding of HTML, CSS, and JavaScript
      • Must be able to think both creatively and critically
      • Must be highly motivated and be able to work both independently and in a team environment

Keywords: Foot Locker, New York , Senior Data Analyst - Customer Analytics, Accounting, Auditing , New York, New York

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