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Night Auditor/Front Desk Agent

Company: Washington Square Hotel
Location: New York
Posted on: November 22, 2021

Job Description:

Washington Square Hotel, NY.NY. Night Auditor

Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties.

Job Description:

-Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
-Keep records of room availability and guests' accounts, manually or using computers.
-Prepare and distribute daily reports.
-Audit and reconcile cashiers and Credit card transactions.
-Audit, reconcile, consolidate, and transmit all credit cards on a timely basis.
-Reconcile Rate discrepancies and Run the night audit process through the PMS.
-Check guests/in out and perform Guest Service Agents tasks.
-Respond to guest inquiries and resolve complaints.
-Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
-Send copies of guest folios on timely basis via fax or email.
-Practice safe work habits and wear protective safety equipment.
-Ensure overall guest satisfaction.
-Perform other duties as requested by management.
Position Requirements

-This is an overnight position! 12am-8am. Including weekends.
-Previous night audit/accounting experience or equivalent training required.
-Computer knowledge/Excel and Math. .skills required.
-FSD is Preferred
-Visual one property management experience is preferred.
Work Environment and Context

-Work schedule varies and may include working on holidays.
-Requires standing for extended periods, walking, lifting up to 25 pounds, bending and reaching.

Keywords: Washington Square Hotel, New York , Night Auditor/Front Desk Agent, Accounting, Auditing , New York, New York

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