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Senior Analyst, Merchandising

Company: FreshDirect
Location: New York
Posted on: August 7, 2022

Job Description:

Brief DescriptionCOVID-19 Vaccination RequirementFreshDirect, in compliance with New York City law, is requiring that all employees working in any of our New York City locations be fully vaccinated against COVID-19, unless they are approved for a medical or religious accommodation. As a part of this process, you will be required to provide supporting documentation about the reason you cannot be vaccinated. If your request for an accommodation is not approved, then your employment will be terminated.As of February 9th, you are required to be fully vaccinated for COVID-19 prior to your first day of employment and to provide proof of your vaccination status no later than your first day of your employment. Failure to provide timely proof of your COVID-19 vaccination status will result in you being placed on an unpaid leave of absence and potential termination of employment from FreshDirect.Overview:FreshDirect is looking for an experienced Senior Analyst, able to thrive in fast-paced environment to join the Merchandising team. The Senior Analyst will use advanced analytics techniques to derive insights and knowledge from large, and often disparate, datasets. Projects may include, but are not limited to, evaluating category performances and promotion effectiveness, developing self-serving data products, and surveying customer preferences and satisfactions. The ideal candidate will have a strong quantitative background, including hands on experience with things like data processing, statistical analysis, and machine learning algorithms.Responsibilities:

  • Identify, analyze, and interpret business and customer shopping trends or to address key problems and opportunities through syndicated data analytics, competitor analytics, and customer research
  • Proactively develop insights and models to help better understand customer shopping behavior and create customer profile based on category purchasing habits using advanced analytical techniques and machine learning algorithms.
  • Design qualitative and quantitative consumer research projects and surveys. Gather and analyze collected data to provide insights and recommendations.
  • Collaborate with merchandising teams on category management, assortment rationalization and promotion planning and be a key partner to define key "effective" metrics.
  • Prepare regular and ad-hoc reports, dashboards, and other business intelligence tools and data products to facilitate research and discussion across teams.
  • Develop presentations that strategically and visually use data to clearly communicate stories and key takeaways for internal clients.
  • Work with partners in merchandising, supply chain and tech teams to identify and collect data necessary for key analyses. Establish processes to automated data collection.
  • Grow and maintain relationships with key internal clients. Work cross-functionally on projects that touch on several departments, including marketing, merchandising, supply chain, operations, and finance.
  • Provide thought leadership and mentorship for the analytics team, identifying key projects, data sources and/or tools that advance our capabilities and drive value for the organization. Education and Qualifications:
    • 3-5 years experience in a data analyst or data scientist role
    • Bachelor's degree in statistics/math, business, quantitative analysis, finance, economics or related. Master's degree a plus
    • Fluency in SQL and at least one of the following statistical analysis tools: SAS, Python, R
    • Hands-on experience leveraging large datasets to generate insights and recommendations
    • Experience with visualization tools such as PowerBI, Looker, Tableau
    • Working knowledge of business statistics and machine learning algorithms.
    • Advanced Excel skills (formulas, pivot tables, Power Query, DAX)
    • Customer retail analytic experience preferred
    • Familiarity with Google Analytics and/or clickstream data a plus
    • Quick and enthusiastic learner, driven by thirst for knowledge and desire to solve problems
    • Detail-oriented, critical thinker & creative problem-solver
    • Comfortable juggling and coordinating multiple projects with competing priorities Who is FreshDirect:FreshDirect is the northeast's leading online fresh food grocer, delivering directly to customers throughout seven states, including the New York City, Philadelphia, and District of Columbia metropolitan areas. FreshDirect is committed to sourcing the freshest and best-tasting meat, fish, produce, and specialty items through direct relationships with suppliers, growers, and farmers. FreshDirect is proud to have joined the multi-national grocery and technology organization, Ahold Delhaize, at the beginning of 2021. This acquisition will fuel FreshDirect's growth as a leading eCommerce grocer in the United States.From the beginning, FreshDirect has set out to provide something different. We are a community partner with a mission to deliver the highest quality and service that customers can find. This is an environment in which associates can innovate, grow and have successful careers-most of our leaders have come up through our ranks. And thanks to our team's extraordinary efforts, we are a leading innovator in the e-commerce and grocery industries.Why choose FreshDirect?We're a company that thrives on teamwork. Our evolution is driven by our passionate employees and investment in perfecting the technology that lets us deliver the highest-quality food. Our state-of-the-art facility creates an environment for innovation. We support our employees with on-the-job training for plant employees and drivers, team-building activities, workplace recognition opportunities, and by encouraging direct relationships with our suppliers in the field.Great people deserve great perks. We offer comprehensive benefits, plus many workplace extras, including:
      • Health Benefits and 401k plans
      • A flexible and generous paid time off plan
      • Learning & Development opportunities to grow your career at FreshDirect
      • 20% off orders placed through FreshDirect.com
      • Access to FD Market, FreshDirect's onsite discounted employee grocery store
      • 24-hour access to the FreshDirect shuttle between our Bronx headquarters and the subway
      • Regular events and barbecues to share our gratitude for our employees' hard workClick to explore careers and life @ FreshDirectLearn more @FreshDirect on Twitter, Instagram, Facebook, YouTube!Disclaimer: The above statements are intended to describe the general nature and level of work being performed by the Team member(s) assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position. Position Descriptions may be subject to change as the needs of the organization change.As an EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER, FreshDirect does not discriminate against applicants or employees because of their race, color, citizenship status, national origin, ancestry, sex, gender, sexual orientation, age religion, creed, marital status, veteran status, domestic violence victim status, familial status, or on any other basis prohibited by law. Furthermore, FreshDirect will not discriminate against any applicant or employee because they are disabled, a disabled veteran, or a veteran of the Vietnam era, provided they are qualified and meets the requirements established by FreshDirect for the job.

Keywords: FreshDirect, New York , Senior Analyst, Merchandising, Accounting, Auditing , New York, New York

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