Night Auditor
Company: Aimbridge Hospitality
Location: Parsippany
Posted on: May 28, 2023
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Job Description:
The Night Auditor is responsible for the preparation and
disposition of all Night Audit work. Responsible for the front desk
operation during the overnight shift (Typically 11pm-7am). Primary
responsibilities include: registering guests making reservations
preparing daily reports balancing transactions and conducting
security walks.
QUALIFICATIONS:
At least 1 year of progressive experience in a hotel or a related
field required.
High School diploma or equivalent required.
College course work in related field helpful.
Previous supervisory responsibility preferred.
Must be able to work independently and with minimal
supervision.
Knowledge of Accounting Principles.
Must be able to problem solve and troubleshoot in order to resolve
guest issues that may arise and respond to emergency
situations.
Must be proficient in Windows operating systems company approved
spreadsheets and word processing.
Must be able to convey information and ideas clearly.
Must be able to evaluate and select among alternative courses of
action quickly and accurately.
Must work well in stressful high pressure situations.
Must be effective in handling problems in the workplace including
anticipating preventing identifying and solving problems as
necessary.
Must have the ability to assimilate complex information data etc.
from disparate sources and consider adjust or modify to meet the
constraints of the particular need.
Must be able to work with and understand financial information and
data and basic arithmetic functions.
Must be able to work in a self-managed environment.
Must be effective at listening to understanding and clarifying the
concerns and issues raised by co-workers and guests.
Must maintain composure and objectivity under pressure.
RESPONSIBILITIES:
Approach all encounters with guests and associates in a friendly
service-oriented manner.
Maintain regular attendance in compliance with Aimbridge
Hospitality standards as required by scheduling which will vary
according to the needs of the hotel.
Maintain high standards of personal appearance and grooming which
include wearing the proper uniform and name tag when working (per
brand standards).
Comply at all times with Aimbridge Hospitality standards and
regulations to encourage safe and efficient hotel operations.
Maintain a friendly and warm demeanor at all times.
Initiate and complete the End of Day process.
Run all reports as required for Food and Beverage audit.
Complete the Night Audit checklist for computer procedures
daily.
Balance the day's work (i.e. movie revenue telephone postings valet
laundry server's and desk agent's paperwork etc.).
Maintain cashiering responsibilities as per Front Office procedures
according to Aimbridge Hospitality standards.
Maintain Front Office computer system operation according to
Aimbridge Hospitality standards.
Fulfill all Front Office functions between the hours of 11:00 p.m.
and 7:00 a.m.
Follow up to ensure periodic checks by the Midnight House Attendant
are made of building and guest corridors to ensure all areas are
locked and secured (property specific)
Handle and follow through on all guest requests daily from 11:00
p.m. until 7:00 a.m.
Follow safety and emergency procedures according to Aimbridge
Hospitality standards.
Maintain proper record keeping (i.e. log books etc.) according to
Aimbridge Hospitality standards.
Be familiar with all Aimbridge Hospitality's policies and house
rules.
Complete the initial direct bills daily and place on the Property
Accountant's desk; Attach all folio/banquet check back-up to the
bills.
Maintain radio contact with other associates during entire
shift.
Have a working knowledge of security procedures.
Ensure associates are at all times attentive friendly helpful and
courteous to all guests managers and fellow associates.
Prepare and distribute the Daily Flash Report as needed.
Transfer the master or house accounts as necessary.
Distribute work (i.e. revenue printouts charge and paid folios
vouchers and checks etc.) as directed by S.O.P.'s.
Train any new Night Auditors as requested by management.
Run morning reports according to Aimbridge Hospitality
procedures.
Assign delivery of newspapers daily. Deliver or assign delivery of
Express Check-Out's.
Follow up to ensure that nightly walk-through includes removal of
all room service trays and straightening of pool and Jacuzzi area
(property specific)
Handle items for -------Lost and Found-----_ according to the
standard.
Complete any reports as requested by management in a timely
manner.
Complete any miscellaneous duties as required (i.e. resetting Food
and Beverage P.O.S. where necessary distribution of credit 'Watch
List' and preparation of daily revenue summary).
As applicable to the hotel may assist guests with food orders and
serve food and beverage items to guests in a friendly professional
and timely manner; demonstrates suggestive selling techniques and
maintains a clean organized environment for guests.
Attend meetings as required by management.
Perform any other duties as requested by the Guest Services Manager
or any other member of management.
Hyatt House Parsippany-East hotel is nestled in the quiet and
beautifully landscaped Parsippany, NJ. Located just 35 miles
outside New York City, our extended stay hotel offers guests
modern, newly renovated guestrooms and a comfortable, convenient
place to stay near Newark Airport, Morristown National Historical
Park, Whippany Railway Museum, and Meadowlands Sports Complex.
Guests will enjoy our many great amenities including free WiFi,
parking, shuttle, breakfast and daily dining at the H Bar. They can
unwind in outdoor pool, hot tub, and patio area or work up a sweat
in fitness center.
As the global leader in third-party hotel management, our growing
portfolio represents over 1,550 hotels in all 50 states and 22
countries, from top international lodging brands to luxury hotels,
destination resorts and lifestyle hotels. Our associates around the
globe are passionate about serving our guests and driving
exceptional results, and thrive in a culture where everyone is
inspired to be the best. Join a world of possibility with Aimbridge
Hospitality.
After an initial waiting period, those hired into full time
positions are eligible for a competitive benefits package that
includes the following:
Now offering Daily Pay! Ask your Recruiter for more details
Medical, Dental, and Vision Coverage
Short-Term and Long-Term Disability Income
Term Life and AD&D Insurance
Paid Time Off
Employee Assistance Program
401k Retirement Plan
Job ID: 2023-236016
Full-Time/Part-Time: Part-Time
Street: 299 Smith Rd
Post End Date: 6/2/2023
Keywords: Aimbridge Hospitality, New York , Night Auditor, Accounting, Auditing , Parsippany, New York
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