Payroll Coordinator

Company: Pride Health
Location: New York City
Posted on: March 17, 2026

Job Description:

Job Description Facility Payroll Ambassador (Payroll Coordinator) New York, NY , 10004 Day Shift-8:00 AM-4:30 PM 8-hour shift- 40 hours(weekly) Key Responsibilities Provide professional customer service to employees while adhering to corporate payroll policies and procedures Resolve employee payroll and timekeeping inquiries using system tools, reports, and internal guidelines Identify and escalate complex payroll issues while ensuring proper follow-up and resolution Create and maintain ServiceNow tickets to track escalated requests Complete payroll and timekeeping related forms Assist employees with troubleshooting and navigation of ESS, MSS, and ERC platforms Collaborate with Payroll and HR teams to resolve employee issues Provide backup support for the Payroll Shared Services Call Center Participate in training sessions to stay updated on payroll systems, policies, and procedures Support special projects and perform other duties as assigned Qualifications High School Diploma or GED required Bachelor’s Degree preferred Minimum 1 year of experience in: Payroll preparation Timesheet preparation and reconciliation Customer service or payroll operations Strong computer and technology skills Experience using enterprise systems and payroll tools preferred Professional Competencies Strong organizational and multitasking abilities Ability to manage high-volume inquiries and work under pressure Excellent research and problem-solving skills Strong written and verbal communication skills Ability to manage escalations and provide excellent customer service

Keywords: Pride Health, New York , Payroll Coordinator, Accounting, Auditing , New York City, New York