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Financial Svcs Account Specialist 1

Company: Donnelley Financial Solutions
Location: New York
Posted on: July 12, 2018

Job Description:

Donnelley Financial Solutions (NYSE: DFIN) provides software and services that enable clients to communicate with confidence in a complex regulatory environment. With 3,500 employees in 61 locations across 18 countries, we provide thousands of clients globally with innovative tools for content creation, management and distribution, as well as data analytics and multi-lingual translations services. Leveraging advanced technology, deep-domain expertise and 24/7 support, we deliver cost-effective solutions to meet the evolving needs of our clients.

Short Description

Donnelley Financial Solutions Global Language Solutions (LS) is an internal department providing language solution services to Donnelley Financial Solutions clients worldwide. This position serves as the regular contact person between our clients (internal and external) and multilingual vendors. The Project Coordinator I is responsible for communicating specific detailed instructions to multilingual speaking vendors, and managing workflows and processes. It is accountable for the final quality assurance of translation and real-time, accurate recording of activities

RESPONSIBILITIES


  • Review the jobs assigned and assess needs for additional information, e.g. compilation of glossaries, previously translated similar documents, list of acronyms, technical terminology, and translation memories.
  • Manage translation teams and linguistic assets to ensure compliance with Donnelley Financial's productions workflows and that quality and turnarounds standards are met.
  • Select and assign translation teams, negotiate rates and deadlines and coordinate production with translators, proofreaders, in-country clients reviewers, typesetters and Customer Service Reps.
  • Keep salesperson/Customer Service Rep up to date at all time via Status Reports.
  • Keep project admin up-to-date at all times and maintain accurate records of all costs.
  • Check projects costs for accuracy and match to purchase order.
  • Exercise sound judgment in keeping supervisor informed of potential difficulties.
  • Inform supervisor of all issues affecting cost, quality and turnaround.
  • Check accuracy of translation prior to sending it to client or to typesetting if needed.

    QUALIFICATIONS

    • College degree (BA, BS) and ideally degree in Translation and/or interpretation or Finance
    • Fluent in English plus one, ideally one additional language to mother tongue standard (French or Spanish is a plus)
    • Strong computer skills (Word, Excel, PowerPoint, Acrobat, html, xml). Familiarity with desktop publishing software (Indesign, QuarkXPress, Framemaker)
    • Linguistic skills to include ability to create glossaries, assess quality and completeness of translations
    • Advanced translation memory experience using CAT Tools along with glossary and file management
    • Ability to prioritize while handling multiple projects simultaneously in a hectic, time-sensitive environment
    • Ability to communicate accurately detailed instructions to multilingual vendors

      Required Experience:

      • Detail and service oriented.
      • Clear sense of accountability
      • Flexible team player
      • Superior Interpersonal skills
      • Can mix and relate well to all levels
      • Demonstrated ability to work well under pressure and unsupervised
      • Flexibility to work overtime required
      • Professional demeanor
      • Focused on goals and the overall team and company objectives
      • Self-motivated and proactive
      • Can improvise and innovate


        It is the policy of Donnelley Financial Solutions to select, place and manage all its employees without discrimination based on race, color, national origin, gender, age, religion, actual or perceived disability, veteran's status, actual or perceived sexual orientation, genetic information or any other protected status.--

        If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access--jobs.dfsco.com--as a result of your disability. You can request a reasonable accommodation by sending an email to--AccommodationRequests@dfsco.com.

        Keywords: Donnelley Financial Solutions, New York, Financial Svcs Account Specialist 1, Accounting, Auditing, New York, New York

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