Branch Collections Specialist - Staten Island, NY
Company: OneMain Financial
Location: New York
Posted on: December 9, 2018
Your Impact At OneMain, Branch Collection Specialists empower customers " listening to their needs and providing access to friendly, fast and affordable financing for lifes expenses. In this position, you will have the opportunity to change lives on a daily basis while developing valuable skills that elevate your career. About You You are motivated, goal orientated, and enthusiastic You believe in a workplace that fosters growth opportunities for those who are willing to earn them You have exceptional communication and follow-up skills People find you engaging and outgoing You thrive in a fast-paced environment Youre willing to listen and learn, building sales competencies and strategies that can help you advance your career In the Role Utilizes advanced negotiation skills to resolve delinquency issues. Utilizes computer software to document calls, analyze customer problems, and resolve basic issues. Utilizes all available tools and technology to influence customer behavior with established procedures. Uses clear procedures and instructions to make choices among alternative choices of action. Works under direct supervision and established procedures. May support a range of products/services. Applies knowledge of broad work area procedures and activities; and most of the impact is related to the accuracy of tasks performed. Applies attention to detail and task accuracy. Shares knowledge with less experienced collectors. Has increased opportunity to interpret procedures/instructions by choosing among alternative courses of action to resolve delinquencies. Understands how duties relate/integrate with others in the team/unit. Other Requirements Bachelors degree or some college preferred Relevant work experience in sales or customer service a plus Valid Drivers License and Reliable Transportation is strongly recommended OR HS Diploma/GED; and Over one year of full-time, relevant work experience Sales experience (e.g. retail sales, positions with sales goals, commission sales, account executive); or Management or supervisory experience in a sales or services field Starting your career with OneMain, you have the potential to earn an annual salary plus incentives, with licensing requirements. We offer robust training programs and opportunities to advance your career to leadership roles, such as Branch Manager and District Manager. OneMain team members benefit from competitive pay and sales-driven incentive programs, relocation benefits, health, dental, vision, 401K, profit sharing, paid time-off, paid volunteer time, tuition reimbursement and much more. Our team members work in a collaborative manner to support one another to create a great work environment. Take the first step toward a challenging and rewarding career at OneMain! Apply now! About Us As one of the nation's largest consumer finance organizations, OneMain serves more than one million customers with personal loans, automobile loans, and other credit-related products.
Keywords: OneMain Financial, New York , Branch Collections Specialist - Staten Island, NY, Accounting, Auditing , New York, New York
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