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Client Services Representative, Japanese Corporate Banking (JCB), Specialist II

Company: MUFG
Location: New York
Posted on: September 14, 2019

Job Description:

Do you want your voice heard and your actions to count??Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 5th largest financial group in the world (as ranked by S&P Global, April 2018). In the Americas, we?re 13,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, developing positive relationships built on integrity and respect. It?s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. We?re a team that accepts responsibility for the future by asking the tough questions and owning the solutions. Join MUFG and be empowered to make your voice heard and your actions count. ?Responsibilities

  • You will ensure timely and accurate processing of new/renewal loan transactions via direct communication/negotiation with customers and accurate instructions to Administration Group. This will follow bank policies, procedures and accounting principles.
  • You will develop, maintain, work to broaden and deepen a close relationship with clients through daily contact and good service.
  • You will investigate client issues and inquires. You will follow through to bring matters to a satisfactory conclusion, or raise issues to Department Head or RM as appropriate.
  • You will process and execute Cayman deposit via direct communication/negotiation with clients and accurate instructions to Administrative Group.
  • You will also perform duties as assigned by Department Head. This will include assisting with State, Federal and Internal audits, investigating and providing solutions for past due and pending items, supporting RMs in CMS promotion including telephone marketing and preparing various account related agreements
  • You will update and maintain a variety of databases, retrieve data to produce reports, conduct analyses and respond to client and management inquires.
  • You will also maintain a full understanding of the bank's internal policies and procedures relevant to the job responsibilities, acquire knowledge and keep abreast of overall banking operation and products as well as the financial market conditions.?Does this opportunity sound right for you?Qualifications:
  • Strong client service skills
  • Excellent communication skills and attention to detail
  • Knowledge of corporate banking procedures, products and operations
  • Basic knowledge of Treasury/trading process
  • Strong computer and problem solving skills
  • Bilingual in Japanese & English is a plus, not required?The above statements are intended to describe the general nature and level of the work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. ?We are proud to be an Equal Opportunity / Affirmative Action Employer and committed to leveraging the diverse backgrounds, perspectives, and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate in employment decisions on the basis of any protected category.

Keywords: MUFG, New York , Client Services Representative, Japanese Corporate Banking (JCB), Specialist II, Accounting, Auditing , New York, New York

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