NewYorkRecruiter Since 2001
the smart solution for New York jobs

Lead Spa Receptionist

Company: WTS International
Location: New York
Posted on: January 16, 2020

Job Description:

WTS International, one of the world's leading spa and fitness management firms, is seeking a Lead Spa Receptionist in New York, NY. The Lead Receptionist, under the direction of the Facility Director, will be responsible for assisting in the daily operations of the facility including: implementing marketing, training and scheduling front desk staff, assisting with programming (if applicable); monitoring facility maintenance; ensuring that the highest levels of guest satisfaction are attained; and using the ability to lead and motivate staff to achieve goals and exceed guest expectations. The Lead Receptionsit may also help supervise front desk staff.

  • Assists in developing a comprehensive standard facility operations manual, including written policies and procedures for all facility services, administration, and maintenance using the WTS International operations template.
  • Submits all paperwork and financial reporting, including payroll, in accordance with WTS International policy.
  • Provides excellent customer service and helps monitor guest feedback through the use of comment cards and other customer care techniques. Helps to supervise and follow up on guest requests and comments.
  • Assists in the training, and supervision of all front desk staff.
  • Assists in developing the staffing schedule to ensure adequate coverage.
  • Supervises effective daily operations including opening and closing procedures, facility inspections, and general facility maintenance.
  • Ensures that all Front Desk staff are implementing WTS International's Basics-To-Excelence program
  • Assists staff with lifting and storing facility equipment, furniture, and products to help maintain facility and prepare for special events.
  • Helps ensure that the facility is only accessed by actual members and/or guests, and that it is safe and secure at all times.
  • If applicable, assists in developing and planning a diverse calendar of enjoyable programs and activities such as: fitness and wellness programs, aquatic programs, sports, life enrichment classes, special events, social events, resident concierge services, and spa or personal care services (if applicable).
  • Assists in conducting orientations including an introduction to the facility, services, programs, policies, and procedures.
  • If applicable, works with Property Management Company to address resident questions and concerns.
  • If applicable, assists in preparing bulletins and flyers for display on bulletin board, intranet, cable, and for a possible activities newsletter and maintains bulletin board.
  • Other duties as assigned
  • College degree or comparable work experience
  • Effective leadership skills and a strong work ethic
  • Excellent customer service skills
  • Efficient, well organized, and able to handle a variety of duties simultaneously
  • Creative in marketing, promotion, and programming
  • Energetic, enthusiastic and motivational
  • Professional manner, discretion, and appearance
  • Excellent verbal and written skills
  • Able to show initiative and make decisions
  • Proficient in appropriate computer skills and office equipment.
  • Ability to stand for long periods
  • This position required the ability to stand, stoop, kneel, crouch, bend, walk, and talk
  • The employee is regularly required to use hands to finger, handle, feel or operate objects, tools, or controls and reach with hands and arms
  • Ability to lift 25 lbs.
  • CPR/First-Aid Certified, if required by the client
  • Normal work hours: Varied to include nights, weekends, and holidaysWTS International, Inc. is an equal employment opportunity employer that is committed to having a diverse work force.Type: Full-Time of Openings: 1External Company URL: Street: 455 Madison Ave. ID: 2019-7555

Keywords: WTS International, New York , Lead Spa Receptionist, Administration, Clerical , New York, New York

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Other Administration, Clerical Jobs

Tech Nursing Unit Secretary
Description: OVERVIEW br br How have you impacted someone s life today At Hackensack Meridian Health our healthcare teams are focused on changing the lives of our patients by providing the highest level of care (more...)
Company: Hackensack Meridian Health
Location: Edison
Posted on: 01/22/2020

Administrative Assistant (School)
Description: br br br br Administrative Assistant School br br br Job DetailsLevel EntryJob Location East Flatbush Early Childhood Center - Brooklyn, NYPosition Type Full TimeEducation Level High (more...)
Company: Birch Family Services
Location: New York
Posted on: 01/22/2020

Executive Administrative Assistant - Global Commercial Services
Description: manages strategic corporate payment relationships with clients, including many multi-national organizations and acquires new corporate payments customers with annual sales of 300M . This position is (more...)
Company: American Express
Location: New York
Posted on: 01/22/2020

Office Coordinator - Antepartum Testing - Days
Description: Location Brooklyn, New York Shift: Day United States of America Description: Experience a Mission-Driven Career Join the Antepartum Testing team at NewYork-Presbyterian Brooklyn Methodist Hospital, (more...)
Company: New York Presbyterian Regional Hospital Network
Location: Brooklyn
Posted on: 01/22/2020

Administrative Support
Description: Site Name: USA - Pennsylvania - Upper Providence br Posted Date: Jan 8 2020 br Reporting to the Director of Structural Sciences, the Administrative Assistant is expected to support a growing local (more...)
Company: GSK
Location: Collegeville
Posted on: 01/22/2020

Premier Banker (SAFE) - Main Branch Office (MBO)
Description: Job Description Important Note: During the application process, ensure your contact information email and phone number is up to date and upload your current resume when submitting your application for (more...)
Company: Wells Fargo Bank
Location: Philadelphia
Posted on: 01/22/2020

Office Services Workflow Sr. Associate - Mail
Description: The Office Services Workflow Sr. Associate is a member of the on-site Williams Lea Tag team delivering exceptional customer service at our client locations. Responsibilities include workflow coordination (more...)
Company: Williams Lea
Location: New York
Posted on: 01/22/2020

Premier Banker (SAFE) - Main Branch Office (MBO)
Description: Job Details Company Overview Job Description Important Note: During the application process, ensure your contact information email and phone number is up to date and upload your current resume when (more...)
Company: Wells Fargo
Location: Philadelphia
Posted on: 01/22/2020

Administrative Assistant
Description: Financial Services firm needs resourceful, detail oriented Sales Assistant to support
Company: Wealth Insight Group
Location: Eatontown
Posted on: 01/22/2020

Part-Time, Temporary Clerical Pool - Main Campus/CMSRU
Description: Part-Time, Temporary Clerical Pool - Main Campus/CMSRU Job no: Work type: Temporary part time Location: Glassboro, New Jersey Categories: Administrative - Clerical Summary: The purpose
Company: Rowan Companies
Location: Glassboro
Posted on: 01/22/2020

Log In or Create An Account

Get the latest New York jobs by following @recnetNY on Twitter!

New York RSS job feeds