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Company: MLB
Location: New York
Posted on: January 17, 2020

Job Description:

Serve as first point of contact for visitors and callers to MLB offices. Provide efficient, courteous and personalized service that positively affects the users call/visit experience. Provides general administrative support to the Facility and Office Operations Department.RESPONSIBILITIES

  • Operate high volume console to receive, screen and redirect calls.
  • Utilize automated software system to schedule and confirm visitor appointments.
  • Greet guests, visitors and job applicants, and announce their arrival.
  • Answer and refer incoming inquiries to appropriate department(s).
  • Enter large group meeting attendee lists into MyKastle building security system.
  • Use automated conference room booking system to reserve rooms. Monitor bookings daily to suggest potential adjustments needed to the schedule.
  • Assists with mail delivery, sorting and mail room monitoring duties.
  • Provides general administrative support (filing, invoices, labels, copying) to the department.
  • Oversees conference room inventory for kitchen accoutrements.
  • Performs related duties as required.Requirements
    • Some college and a minimum of two years of experience in a reception or administrative role.
    • Experience operating high volume, multi-line/directory phone system.
    • Professional demeanor with strong interpersonal and verbal communication skills.
    • Excellent customer service aptitude.
    • Ability to work independently or as part of a team.
    • Strong attention to detail.
    • Ability to sit for long periods of time.
    • Excellent computer aptitude, including strong working knowledge of MS Office Suite (MS Word, Excel and PowerPoint).
    • Working knowledge of conference room software, Condeco strong preferred.
    • Ability to work overtime as needed.

Keywords: MLB, New York , Receptionist, Administration, Clerical , New York, New York

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