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Department Office Coordinator

Company: Virginia Commonwealth University
Location: New York
Posted on: February 25, 2021

Job Description:

Department Office Coordinator VCU is committed to providing a safe and secure environment for employees, students, visitors, and patients. As a part of this effort, a criminal records check is a condition of employment at VCU for all new employees. Criminal records checks also are conducted on current employees hired into "sensitive" or "resource critical" positions. Note: only job-related convictions may impact your progress through the employment process. It is important for you to know also that falsification of any information is grounds for termination of employment.

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply for this Job link/button.

If you would like to bookmark this position for later review, click on the Bookmark link. If you would like to print a copy of this position for your records, click on the Print Preview link. Bookmark this Posting - Print Preview - Apply for this Job Position Information University Code 19031 University Title Administrative Coordinator 1 University Job Family General Administration ORP Eligible No For more information on ORP, visit: Retirement Plans Recruitment Pool VCU Employees Only Recruitment Type Multi Title Scope of Search Internal Working Title Department Office Coordinator Position Number 545670 Is this employee on a H1B Visa? No Position Type Staff Job Status Full-Time FLSA Indicator Non-Exempt Employee Group University Employee Department University Housing Organizational Overview At VCU , we Make it Real through learning, research, creativity, service and discovery - the hallmarks of the VCU experience. A premier, urban, public research university nationally recognized as one of the best employers for diversity, VCU is a great place to work. It's a place of opportunity, where your success is supported and your career can thrive. VCU offers employees a generous leave package, career paths for advancement, competitive pay, and an opportunity to do mission-driven work. Position Primary Purpose and General Responsibilities This position serves as the initial point of contact for central housing front office for students, parents and other guests, providing information on housing processes and opportunities; manages administrative responsibilities for the Residential Life & Housing office and various areas within the department; provides accurate and appropriate answers to general questions from students, parents, and guests. When necessary, refers concerns and area specific questions to the appropriate personnel; serves as a source of information and support to students, parents, and other constituents through the management of the VCU Housing email account and as a front-line respondent to phone and walk-in questions; and stays informed and knowledgeable about Student Affairs and the Residential Life & Housing Department. Minimum Hiring Standards --- Excellent organizational skills.
--- Ability to handle a large traffic flow of people and paperwork.
--- Ability to work independently.
--- Ability to supervise student staff.
--- Ability to understand and explain University and Residential Life & Housing policies, and facility and equipment specifications to customers.
--- Demonstrated time management, organizational skills, and attention to detail.
--- Ability to work independently and take initiative.
--- Excellent oral and written communication skills in a business or professional setting.
--- Demonstrated good judgment skills in making decisions which balance customer benefit and facility/operational interests.
--- Demonstrated proficiency with Microsoft Office software (Word, Excel, Access, Publisher), and corporate email.
--- Ability to use standard office equipment (fax, copier, scanner etc.), Microsoft Office
--- Ability to learn and efficiently utilize specialized business software related to purchasing and billing, employee time reporting, and college residence facility record-keeping databases.
--- Ability to multi-task and establish efficient priorities.
--- Ability to use standard office equipment (multi-line phones, fax, copiers, printers, etc.)
--- Experience working with the public, preferably in an educational setting, and the ability to provide exceptional customer service to students, parents, faculty, other departments, vendors, and visitors.
--- Must be able to work overtime hours during times of departmental need.
--- Ability to work with a culturally diverse population in a higher education setting.
--- Several year's full-time experience or considerable part-time experience working in an administrative support or office management position.
--- High School Diploma or GED equivalent. Preferred Hiring Standards --- Several years of college or post-secondary education.
--- Training in secretarial skills via either an online course or technical school training.
--- Previous experience with Banner, STAR - REZ , purchasing software or similar software.
--- High-intermediate knowledge of Microsoft Office, Google Apps (including Gmail), mail merge, and basic computer knowledge Desktop publishing preferred.
--- Previous reception & customer service experience preferred. Required Licenses/ Certifications Anticipated Hiring Range 36,000 - 36,500 Application Process/Additional Information Campus Monroe Park Campus Hours/Week 40 Normal Work Days/Hours Monday - Friday, 8am-5pm Job Open Date 02/17/2021 Posting will close on or before 02/24/2021 Open Until Filled No Job Category Is this a restricted position? No Is this position eligible to participate in alternative work arrangements? Yes Sensitive Position No Resource Critical Yes Quick Link Posting Specific Questions Required fields are indicated with an asterisk (*).

  • * Internal: Are you a current VCU employee?
  • Yes
  • No Optional & Required Documents Required DocumentsOptional Documents
  • Cover Letter/Letter of Application
  • Resume

Keywords: Virginia Commonwealth University, New York , Department Office Coordinator, Administration, Clerical , New York, New York

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