Office Manager II

Company: Americold
Location: South Plainfield
Posted on: January 27, 2023

Job Description:

Boilerplate

Americold is a global provider of temperature-controlled infrastructure. We partner with farmers and food producers to ensure their perishable and frozen product reaches foods suppliers, restaurants, and your local grocery store without spoilage. Our customers, which include some of the most respected brands in the food industry, rely on our expertise and commitment to safety in order to delivery on their commitments.

What You'll Do

Directs general office activities and workflow for multiple sites. Responsibilities may include: payroll, traffic, customer service, and accounting/budgeting functions. May have responsibility for Human Resources functions such as recruitment, training, discipline, labor management provisions, and development of operational policies, programs, and procedures. Typically has direct reports.

Essential Functions:

• Coordinate activities with other supervisory/lead personnel and with other work units or departments.
• Develop or update department procedures, policies, and standards, and also implement corporate and departmental policies, procedures, and service standards in conjunction with management.
• Interpret and communicate work procedures and company policies to staff; train and instruct employees in job duties and company policies or arrange for training to be provided.
• Work with General Manager to develop annual departmental budget, and then develop work schedules according to budgets and workloads.
• Research, compile, and prepare reports, manuals, correspondence, and other information required by management or governmental agencies.
• Review records and reports pertaining to activities such as production, payroll, and shipping to verify details, monitor work activities, and evaluate performance.
• Evaluate employees' job performance and conformance to regulations. Discuss job performance problems with employees to identify causes and issues and to work on resolving problems. Provide employees with guidance in handling difficult or complex problems and in resolving escalated complaints or disputes.
• Perform these duties Monday through Friday, with a typical schedule of 8:00 am to 5:00 pm, earning a competitive salary plus the ability to qualify for many benefits such as health, vision, dental, 401K, and paid time off (PTO).
  
  What Experience You Need
  
  
  • Five to eight years office experience in warehousing and/or logistics.
  • A minimum of four (4) years general supervisory/management experience.
  • High school diploma or equivalent required.
  • Proficient in Microsoft Office, including Word and Excel, and in WMS.
  • Ability to manage supervisors and employees, including strong interpersonal skills and judgment in communicating with staff, and a willingness to develop a mentoring relationship with staff to develop their skills and business knowledge.
  • Must provide and model leadership behaviors including the ability to defuse and resolve conflict.
  • Ability to work in fast-paced, deadline-oriented environment, with excellent written and verbal communication skills and attention to detail.
  • Receptive to management development suggestions and willing to seek additional knowledge to facilitate job growth.
  • Ability to interpret HR regulations, safety rules, operating and maintenance instructions, and procedures manuals.
    
    What Could Set You Apart
    
    
    • Experience in HRIS and ATS systems preferred
      
      What We Offer
      
      Our associates know the answer to the question What's in it for me? We offer best-in-class benefit programs and continuously work with our associates to ensure that our offerings meet the needs of their health and financial well-being. When you join Americold you join a values-oriented company with a clear mission. We help our customers feed the world.
      
      
      
      

Keywords: Americold, New York , Office Manager II, Administration, Clerical , South Plainfield, New York