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Office Manager

Company: Framestore Limited
Location: New York
Posted on: March 19, 2023

Job Description:

The Office Manager is responsible for ensuring that the Framestore New York office is a well organized, clean and welcoming space for both staff and clients. They will supervise internal and external hospitality and customer services, manage agreements and contracts with suppliers (including all catering and office supplies) and provide support and training to the Office Assistant/Runner. They will report directly to the Head of Studio.
This is a staff role with benefits and will require working 5 days per week (Monday - Friday)on-site at our NY studio.

  • Manage the Front Desk, making sure they, or the Assistant, are available to greet any clients or other visitors
  • Answering incoming calls when the Assistant/Runner is unavailable
  • Provide high quality catering to any visiting clients from their arrival at reception until their departure (with the help of Assistant/Runner)
  • Organize staff catering and any special events (daily breakfasts, drinks, team/company get togethers, seasonal events etc), helping to encourage staff to come into the office and ensure they have an enjoyable experience when they are present in the office
  • Have a creative approach to presentation of food and drink for both staff and external visitors
  • Liaise with either the Landlord on any repairs or directly with Contractors where Framestore is responsible for repairs
  • Ensure the cleaners are completing their tasks to a high standard
  • Manage general office supplies
  • Liaise with the global marketing team on branded office supplies (notepads, pens etc) and project artwork
  • Train and manage the Runner/Assistant, defining their workflows and ensuring the efficient distribution of their time
  • Review and approve supplier invoices against contracts/orders and ensure that they are within budget
  • Maintain facilities operation budgets, including kitchen, entertainment and materials, with support from Global Director Operations and Infrastructure
  • Responsible for the overall appearance of the studio, in collaboration with the management team, including but not limited to updating infrastructure furniture, decoration, artwork, overall aesthetic
  • Manage the Overtime meal distribution and ensure that staff-selected restaurants and menus respect budgets as dictated by company policy, while ensuring that an appropriately wide selection of meals are on offer
  • Ensure that catering facilities such as tea- and coffee-stations, kitchens etc., are cleaned and stocked to the highest standards
  • Assist with travel bookings when required
  • Further duties as required or designated by the Head of Studio

    • Hands-on approach towards client service, making a positive contribution to both the internal staff and external client experiences at Framestore
    • Motivated to create a dynamic and engaging office culture and environment
    • Attention to detail and the ability to ensure that the interior decor/presentation is of a high standard
    • Excellent organizational skills
    • Excellent communication skills and an ability to work with people at all levels within the organization
    • Proactive and solution-orientated
    • Demonstrate an ability to prioritize, work under pressure and work as a flexible team player
    • Daily physical presence on studio premises
    • Good verbal and written communication skills
    • Excellent computer skills in Windows and G - Suite
    • Proven experience in a similar role
    • Client services focused (whether internal or external)
    • Highly committed and able to work independently and as a team

      New York City Employees: Pay Range: $70,000 - $100,000 per year.
      The posted range describes the minimum to maximum range for this job description in the state of New York. The range is posted in accordance with the New York City Pay Transparency Bill. The range for this same position may be lower or higher in markets outside of New York City. Pay is dependent on the applicant's relevant skills, experience, and qualifications.
      Framestore is proud to employ extraordinary talent across all genders, races, nationalities, religions, ages, abilities and sexual preferences. We aim to encourage and support all of our current and future employees to achieve their potential. No job applicant will receive less favourable treatment on any basis when applying for a career with us.

Keywords: Framestore Limited, New York , Office Manager, Administration, Clerical , New York, New York

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