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Office Supervisor

Company: Citymd
Location: Oakland
Posted on: May 15, 2024

Job Description:

**Management experience is welcomed from all industries and is required* *The Office Supervisor is responsible for assisting in managing, overseeing, and ensuring the successful administrative, financial, and operational aspects of an urgent care location.A supervisor is accountable for:Managing team members in partnership with Practice ManagerSupporting a patient-centric urgent care experience from welcome to departure of the facility and ensuring an inviting and hospitable environmentSupporting overall functions of the site, team, and providers with day-to-day operations.*Essential Functions/Responsibilities*_*Site Management*_Managing the performance of the site; understanding at all times of how many patients have visited the site, whether there are any delays in the registration process, and what follow-up needs to be conducted after a patient is discharged.Assisting the Practice Manager preparing the schedule for non-providersOrdering all medical supplies, medications, vaccinations, and office supplies for the siteOpening and closing the site as requiredAssisting the Practice Manger in administrative and operational responsibilities_*People Management*_Building strong positive communication with providers and working as a team to enhance the success of the practice.Ensuring staff always maintains professionalism, coaching, managing, and developing the staff.Managing the team from interviewing, performance, promotion, discipline, etc.Collaborating with the HR team to formalize a development plan for staff as well as managing employee relations issues such as formal write-ups and suggestions for improvement._*Business and Patient Management*_Maintaining patient confidentiality in accordance with policy and procedure as well as HIPAA requirements.Interacting with patients (and families) at discharge in a courteous and respectful manner, resolving disputes, and reviewing patient satisfaction cards.*Qualifications*High School Diploma or GED required. Bachelors degree in management, business or other applicable degree preferred (will consider relevant management experience in lieu of degree).Minimum 1 year of supervising or managing experience a must OR a degree in management.Ability to successfully multitask.Good computer skills (knowledge of a PC, Microsoft Office programs)Exceptional communication skillsComfortable with delivering constructive feedback and counseling management.Bilingual language skills required or preferred based on-site location.*Additional Information*This job will require long shifts, weekends, closing, opening shifts (will depend on schedule necessary at facility) and must work on-site.*Physical requirements*The job may require from time to time lifting heavy objects on a regular basis, doing repetitive tasks with few breaks, and requiring light cleaning. Heavy computer use required.*Direct reports*The Supervisor will be responsible for directly managing the site employees.Job Type: Full-timeBenefits:* 401(k)* 401(k) matching* Dental insurance* Flexible schedule* Health insurance* Paid time off* Vision insuranceShift:* 10 hour shift* 12 hour shift* 8 hour shiftWeekly day range:* Every weekend* Monday to FridayEducation:* High school or equivalent (Required)Experience:* Team management: 1 year (Required)Work Location: In personby Jobble

Keywords: Citymd, New York , Office Supervisor, Administration, Clerical , Oakland, New York

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