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BILINGUAL CUSTOMER SERVICE REPRESENTATIVE

Location: New York
Posted on: July 6, 2024

Job Description:

(Chinese, Korean, or Russian speaking applicants)



- Responds to enrollment services calls, provides responses to questions, mails information in response to request, and refers callers in the event of problems or concerns.


- Educates clients on managed care.


- Assesses clients health care needs and assists clients in choosing a health plan.


- Maintains updated knowledge of the New York Medicaid CHOICE Project.


- Assists clients in enrolling/ dis-enrolling in health plans.


- Receives and sorts enrollment/disenrollment forms.


- Reviews enrollment forms for accuracy and completeness.


- Processes enrollment/disenrollment forms.


Sends necessary letters to clients.



Bilingual CHINESE OR KOREAN OR RUSSIAN language required

Keywords: , New York , BILINGUAL CUSTOMER SERVICE REPRESENTATIVE, Administration, Clerical , New York, New York

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