Hospitality and Support Services Manager
Company: The Millennium Group
Location: New York City
Posted on: February 25, 2026
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Job Description:
Job Description Job Description Now is a great time to join our
growing company! The Millennium Group (TMG) is an award winning
business process outsourcing firm focused on print, mail, document
scanning, reception, and related office support services for
Fortune 500 companies, professional service firms, and institutions
of higher education. TMG is looking for highly motivated,
enthusiastic team players interested in a career rather than just a
job. With a team of over 1,500 nationwide associates, TMG is
seeking an individual who can uniquely contribute to our 30 years
of success in the industry. Essential Job Responsibilities: •
Manage and oversee all hospitality and office support services to
include hospitality and conference room services, pantry service
and maintenance, lobby and reception, mail and package services,
and other related business support services • Manage staff and
delegate assignments • Manage and document employee performance
including attendance and performance reviews • Train, Guide, and
Motivate staff • Prepare weekly and monthly production reports •
Maintain and order office and pantry supplies • Maintain constant
and consistent communications with all direct reports • Assist with
general stocking of the office, including printer areas, kitchen
pantries, and conference rooms • Provide backfill to all
Hospitality and Office Support positions if needed • Provide
involvement with special projects and events • Assist Office
Services team with print jobs, mail distribution, pick up, and
processing • Assist Office Services team with entering and
resolving facilities-related requests and issues as they arise. •
Conduct daily sweeps of office to identify any facility issue
(i.e., lights out, water leaks, stains, broken or worn-out
furniture and finishes, etc.) • Assist with all office seating
moves specifically onboarding/offboarding employee workstations •
Provide status updates on open tickets and close out tickets in an
appropriate amount of time Requirements: • 3 years management
experience in hospitality services or related field • Ability to
multitask and prioritize responsibilities • Experience working in a
corporate setting, financial services environment preferred •
Clear, effective communication skills; both written and verbal. •
Reliable, accountable, observant, and proactive about the role, the
office, and relationships with colleagues. • Exceptional customer
service and organizational skills. • Attention to detail and
consistent follow through. • Flexible, customer-focused
personality. • Able to transition efficiently and seamlessly among
the various jobs throughout the day. • Maintain relationships with
various internal/external personnel to maximize job efficiency. •
Able to work independently and in team settings. • Positive, can-do
attitude. • Ability to keep sensitive information confidential. •
Strong administrative skills: proficiency in Microsoft Excel, Word,
Outlook, other software applications. • Experience with Microsoft
Teams • Experience with Zendesk or similar customer service ticket
system. Job Posted by ApplicantPro
Keywords: The Millennium Group, New York , Hospitality and Support Services Manager, Administration, Clerical , New York City, New York
