Import Specialist (Customs Entry Writer)
Company: Deringer
Location: Valley Stream
Posted on: May 16, 2022
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Job Description:
ResponsibilitiesServes as the customer service liaison between
the company and the customer(s)Resolves problems (i.e. billing,
tracing shipments) and handles customer concerns. Builds
relationships with customers.Processes Custom and PGA
(Participating Government Agency) entries for clearance of goods
into the United StatesHas experience specific to client submission
requirements and clearance of specific commoditiesOpens files,
enters notes, information and document requests in corporate
systemsReviews commercial invoice for proper informationReviews
documentation or issues documents to meet government regulations
and carrier regulationsConvert and verify shipment weight, volume
and foreign currencySends information/document requests to
company's employees, suppliers, service providers and/or U.S.
government agencies as neededCommunicates with specific offices,
departments, and teams on all issues affecting customs
brokerageEnsures compliance with regards to U.S. Government
regulatory agencies such as FDA, EPA, USFWS, etc.Coordinates
shipping details with U.S. forwarders, steamship lines, airlines,
agents, etc.Maintains communication with customers, carriers and
vendorsCoordinates shipments from airline, ocean piers and CFS
(container freight station) to customer/consignee
destinationCoordinates pick-ups and invoices filesStays up-to-date
on regulations, laws, guidelines and Deringer requirements. Acts as
a resource to internal and external clients.Handles accounting
processes accurately and in a timely mannerEnsures email and
telephone calls are promptly and professionally answeredHandles
confidential information. May give instruction to colleagues and is
expected to make recommendations to improve processes and the
functioning of the department and/or companyOther duties as
required and assignedAll Deringer employees should be fully
committed to the Core Values:Passion, Respect, Integrity,
Expertise, Innovative Solutions, Relationships, Support,
Determination, Value and a High Level of AccountabilityIn addition,
the following competencies are specific to this position:Analytical
- Demonstrates accuracy and thoroughness; applies feedback to
improve performance; monitors own work to ensure quality; gathers
and analyzes information skillfully; demonstrates ability to
multi-task and establish priorities.Customer Oriented - Manages
difficult or emotional customer situations; responds promptly to
customer needs; solicits customer feedback to improve service;
demonstrates ability to speak clearly and persuasively in positive
and negative situations; listens and gets clarification; responds
well to questions.Interpersonal Skills - Focuses on solving
conflict, not blaming; maintains confidentiality; listens to others
without interrupting; keeps emotions under control; remains open to
others' ideas and tries new things; takes responsibility for own
actions; contributes to building a positive team spirit; supports
everyone's efforts to succeed.Motivation - Sets and achieves
challenging goals; demonstrates persistence and overcomes
obstacles; measures self against standard of excellence; takes
calculated risks to accomplish goals.Problem Solving - Identifies
and resolves problems in a timely manner; develops alternative
solutions; works well in group problem solving situations; uses
reason even when dealing with emotional topics.Work Standards -
Sets high standards and well-defined realistic goals for one's
self; displays a high level of effort and commitment towards
completing tasks in a timely manner; demonstrates ability to work
independently; meets deadlines and handles large volumes of
work.The physical demands described here are representative of
those that must be met by an employee to successfully perform the
essential functions of this position. Reasonable accommodations may
be made to enable individuals with disabilities to perform the
essential functions. Predominately sedentary light office position
with high frequency of keyboarding/computer work required (67% -
100% of the workday).The employee is required to regularly use
hands and fingers; talk and hear.The employee is occasionally
required to walk.Specific vision abilities required by this job
include close vision and the ability to focus.The employee usually
works in a quiet environment.The employee may lift and/or move up
to 60 poundsDisclaimer:The above job description is intended to
describe the general nature and level of the work being performed
by people assigned to this role and is not an exhaustive list of
all duties and responsibilities. Deringer reserves the right to
amend and change responsibilities to meet business and
organizational needs as necessary.
Keywords: Deringer, New York , Import Specialist (Customs Entry Writer), Advertising , Valley Stream, New York
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