Call Center Specialist

Company: Mindlance
Location: New York City
Posted on: March 26, 2026

Job Description:

Job Description Must Have: 1 year Call Center and 1 year Payroll experience, Spanish, On-site. Job Title: Call Center Representative (Onsite, Bilingual) Location: New York, NY, 10004 Duration: 2-3 Months (Contract Assignment) Schedule: 8:00 AM-4:00 PM M-F Schedule Notes: Must Have: 1 year Call Center and 1 year Payroll experience Job Summary: Customer Service Professional who handles incoming and/or outgoing calls. Job Responsibilities: -Primary duties include answering questions, resolving complaints, and providing technical support to ensure customer satisfaction. -Other assignment as necessary. -Extensive phone experience and computer literate. Skills: Required Skills & Experience: -Two (2) years of experience and Bilingual (Spanish or any). -Strong verbal and written communication skills are crucial for interacting clearly and professionally with customers. -Active listening providing full attention to callers to understand their concerns and needs. -Effective problem-solving to analyze a situation, identify core issue and find effective solution. Education: Required Education: -High School Diploma or general education degree (GED). EEO: “Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans. ”

Keywords: Mindlance, New York , Call Center Specialist, Customer Service & Call Center , New York City, New York