Product Support Engineer
Company: StreetLight Data
Location: New York
Posted on: February 25, 2021
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Job Description:
StreetLight Data, the pioneer in Big Data for mobility, is
revolutionizing transportation and urban planning to help the world
better deploy infrastructure and adapt to new forms of mobility.
From legacy systems to ride sharing and bike sharing to autonomous
vehicles, our platform powers 6,000+ mobility projects every month
for government and private clients, and we're just getting started.
StreetLight Data is seeking a Product Support Engineer to help our
customers solve transportation problems using StreetLight
InSight--, our online platform, and understand the applications of
Big Data in mobility. This team member will work closely with
planners, modelers, engineers, and private mobility companies to
help them put Big Data to work for transportation. Join us for an
opportunity to be a part of our dynamic and fast-paced Support
Team. Work day-to-day with our engineers, sales team, and data
scientists to ensure a smooth customer experience from day one on
the platform through becoming advanced users.-- In addition to
providing comprehensive support, documentation, and training to our
customers, the Product Support Engineer will possess an in-depth
and detailed knowledge of our product, data, and metrics. This team
member will develop new materials and best practices that ensure
our customers use StreetLight InSight to its maximum potential.
This position reports to the Director, Support and is based in our
Richmond, Virginia office. We are currently asking all employees to
work remotely during COVID for employee safety but plan to
eventually return to working from offices post-COVID. Therefore, we
can be somewhat flexible on current geographic location until we
return to offices. Key Responsibilities:
Keywords: StreetLight Data, New York , Product Support Engineer, Engineering , New York, New York
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