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Cloud Engineer

Company: Willis Towers Watson
Location: Fort Lee
Posted on: January 16, 2022

Job Description:

**The Role**

The primary aim is to support line of business (LoBs) in their use of and transition to Cloud based resources by supplying expert advice and operational support.

Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.

**Support the Business**

+ Provide high level technical support on the Cloud platform to the LoBs.

+ Where necessary, be willing to lead on building Cloud solutions and embedding a BAU service model into LOB operations.

+ Support the roll out of the Cloud Operating Model.

+ Advise LoBs on best practise and work closely with Cloud Architects to apply consistent standards.

+ Support the day to day operation of the Cloud Engineering team ensuring delivery of an outstanding performing service that meets business needs.

+ Be an advocate for Cloud technologies.

+ Maintaining and monitoring the core IT infrastructure, ensuring that it is built to a 'golden' standard, thus adhering to all architectural and ICS standards.

+ Assist in the migration from fixed data centres to the Cloud.

+ Have an in-depth knowledge of Cloud technologies to:

+ Complete all Cloud central administrative tasks as required including subscriptions management.

+ Be the first port of call for supporting business units with their Cloud related issues.

+ Ensuring the environment is well maintained.

+ Provide operational support to LoBs where the capability does not exist and coach them to a position of self sufficiency.

+ Ensure administration practices are secure and resilient.

+ Ensure changes to configuration are properly managed and recorded.

+ Ensure reporting and configuration management processes are followed.

+ Ensure that business units are working in a secure way.

+ Ensure that business units operate in a consistent, coordinated way, with adherence to relevant controls.

+ Identify controls and risks/issues and manage/escalate as applicable.

+ Work with other Corporate IT teams to embed Cloud technologies and practices into BAU.

**Change the Business**

+ Work with change programmes to support business units as they transition to the Cloud, ensuring success, continuity of service and minimisation of risk.

**Conduct Risk**

+ To put the interests of clients and the integrity of the market at the heart of the way you do business.

**The Requirements**

+ Demonstrable experience of providing operational support using Cloud technologies within a global organisation.

+ Passion for new technologies and the power of moving to Cloud technologies.

+ Detailed understanding of Azure. Knowledge of other Cloud providers such as AWS or Oracle Cloud would also be very beneficial.

+ Experience of migrating applications to Cloud platforms.

+ Understand what a DevOps approach is and be able to communicate on its benefits.

+ Excellent knowledge of infrastructure, networking, security best practices, and automation technologies.

+ Ability to confidentially communicate at all levels.

+ Knowledge of designing system monitoring, diagnostics and alerting solutions.

+ Ability to work independently with new and unique ideas.

+ Ability to work across multiple business segments globally and to understand the unique details of applications in different contexts.

+ Effective communication and documentation skills.

+ Hands-on knowledge of many of the below technologies would be beneficial:

+ Azure/Oracle Cloud/AWS - IaaS and PaaS components

+ PowerShell and other scripting languages such as Bash, NodeJS, or Ruby

+ Cloud engineering and automation toolsets, and related best practises

+ SQL: 2008/2012/2014/2016/2017/SQL Azure; SSRS, SSIS

+ Server Operating Systems including all flavours of Windows and Linux (primarily RHEL)

**_Willis Towers Watson is a federal contractor and sub-contractor subject to the mandatory COVID-19 vaccination requirements of Presidential Executive Order 14042. Therefore, you must certify and provide documentation of full vaccination against COVID-19 if you are hired in the U.S. If you are unable or unwilling to be vaccinated because of medical reasons or sincerely-held religious beliefs, and you accept an offer from WTW, you may request a medical or religious accommodation. If you require an accommodation, the Company will evaluate your request and work with you to identify reasonable alternatives to vaccination, if available._**

**EEO, including disability/vets (**

Keywords: Willis Towers Watson, New York , Cloud Engineer, Engineering , Fort Lee, New York

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