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Service Desk Engineer (Partial Remote)

Company: Bowman Williams
Location: New York
Posted on: January 27, 2023

Job Description:

We are a complete technology solutions provider - Anything IT related needed to run a business, we support it. Our goal is to be the #1 Managed and Cloud Services Provider in NYC. We have no set vertical, meaning our employees get to touch a wide variety of technologies and keep their skills sharp. We are always looking to improve which is why we offer unlimited certification reimbursements among other benefits, such as the ability to work from home 2-3 days per week, regular reviews for advancement, and more.Due to continued growth, we are in search of a MSP experienced Service Desk Engineer (Partial Remote) with demonstrated experience working within Microsoft Windows business environment. The Service Desk Engineer (Partial Remote) will be responsible for providing technical support, configuration and maintenance of workstation/server hardware and software.

  • Previous MSP experience (absolute must-have)
  • Strong working knowledge of Windows Operating Systems (XP, Windows 7, Windows 8, 8.1, 10)
  • Strong working knowledge of Microsoft Office (2007, 2010, 2013, 2016 & Office 365)
  • Windows Server Support (2008, 2012r2, 2016, 2019)
  • Configure wireless access points and troubleshoot wireless connectivity
  • Know how to install routers, switches, and access points at customer location
  • Know how to troubleshoot internet issues such as packet loss, DNS issues, service outages, and how to
    communicate with internet vendors to help resolveService Desk Engineer (Partial Remote) Benefits:
    • Health, Dental, and Vision Insurance
    • 401(k) with company match
    • PTO + Paid Holidays
    • Unlimited Certification Reimbursement Opportunity Location New York, NY Proposed Salary $55,000 - $65,000Bowman Williams is a national specialized staffing firm for Cloud Service Providers and Managed Service Providers. Ranked by Forbes as one of America's top 200 Best Staffing Firms in America, we are a good resource for candidates looking to advance their careers in the Cloud Solutions and Services industry.

Keywords: Bowman Williams, New York , Service Desk Engineer (Partial Remote), Engineering , New York, New York

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