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Site Reliability Engineer, Manager

Company: JPMorgan Chase & Co.
Location: New York
Posted on: January 27, 2023

Job Description:

Site Reliability Engineer, Manager -"Job Details" New York, NY, United States and 4 more Job Identification 210368487 Job Category Software Engineering Locations

  • 383 Madison Ave, New York, NY, 10179, US
  • 1301 2nd Ave, Seattle, WA, 98101, US
  • 880 Powder Mill Rd, Wilmington, DE, 19803, US
  • 1111 Polaris Pkwy, Columbus, OH, 43240, US Posting Date 12/08/2022, 05:34PM Job Schedule Full time New York,NY $190,000.00-$325,000.00; Seattle,WA $190,000.00-$325,000.00 Job DescriptionAs a Site Reliability Engineering Manager, you will be responsible for building and managing a global SRE team which will be aligned to our Product teams to help drive availability, resiliency and stability of JPMC products.You are an engineering leader who has a passion for reliability and have experience running a site reliability engineering function. You have the experience to influence and execute operational and engineering excellence across a large scale, complex organization. Ideally, you will have had experience as an SRE leader where you made significant improvements to developer and customer experience. -You also demonstrable experience working with architecture to design reusable patterns to deploy to applications, provide governance around adoption, and influence application development teams on roadmaps and designs.You will also have responsibility to attract, retain and grow top SRE engineering talent, providing guidance, career development and mentorship to team members.Business Knowledge:
    • Expert knowledge of reliability and production management domains -
    • Has a deep understanding of the key risks of operating in financial markets and therefore applies a risk management mindset when developing solutions -
    • Strong understanding of business processes and how they map to the technology stack (application layer down to physical layer) -
    • Expert practitioner in multiple technology domains, may be a cross-domain expert able to solve complex and mission critical problems within a business or across the firm
    • Fosters a culture ofcontinuous improvement within the teams -Responsibilities:
      • The Site Reliability Engineering, Manager will be accountable for creating a scalable SaaS & Cloud Hosted environment encompassing infrastructure, applications & automation of major business workstreams and value streams across both private clouds and public clouds (AWS, GCP, Azure).
      • Lead a team of SREs to develop the automation & orchestration solutions needed in alignment with key business work streams and value streams.
      • Be passionate about growing careers and mentoring engineers across both the individual contributor and manager tracks
      • Create and foster a culture of growth across the entire cloud operations organization so that all resources are constantly upskilling
      • Ensure that SRE design patterns are implemented with true development level standards including the use of CI/CD, unit testing, integration testing, etc
      • Create a culture of continuous improvement in alignment with business requirements and contributes to the firm/LoB.
      • Manage the outcome of priority incidents through facilitating blameless post-incident evaluations, driving higher accuracy and accountability in a product, application or service business objective -
      • Ideally, you will have had experience as an SRE leader where you made significant improvements to developer and customer experience
      • Lead development teams throughout the life cycle to help automate toil, create software for reliability and scale, ensuring minimal refactoring or changes -
      • Provides guidelines/patterns and establishes proper metrics for building highly scalable, reliable, high performing systems -
      • Keen understanding of financial control and budget management.Skills:
        • 12+ years of experience in job specific skills
        • 8+ years of experience leading, designing and implementing infrastructure and or applications engineering solutions in a cloud operations or managed services environment.
        • Excellent communication skills and experience in driving cross department initiatives to obtain organizational objectives & meet customer needs.
        • The role requires analytical acumen and solution orientation to probe for understanding and to make appropriate decisions to address the nuances of technical and business challenges in order to achieve the targeted outcome
        • The vision and ability to drive change across the business in alignment with product and cloud operations transformational initiatives.
        • Strong interest in further developing and integrating operations with technology in business value creating ways.
        • Awareness of emerging issues, including regulations, industry practices and technology
        • You have the experience to influence and execute operational and engineering excellence across a large scale, complex organization.
        • Prior experience in large scale internet companies/technologies, where uptime and continuous availability was core to the business
        • Strong acumen of public cloud and / or private cloud implementation and application adoption
        • Expert with a proven track record in delivering technology solutions and leading a high performing SRE team in automating the manual work
        • Proven experience in the area of people management on globally distributed teams
        • Expert knowledge of reliability and production management domains
        • Expert in multiple technology stacks with designing, coding, testing, delivering software
        • Experience managing services on modern platforms e.g., AWS, Azure, GCP
        • Experience in managing operations leveraging key event streaming, messaging and DB services and with cloud-based technologies and tools especially in deployment, monitoring and operations
        • Expertise in modern development technologies and tools e.g., Agile, CI/CD, Git, Terraform and Jenkins
        • Strong experience and technical skills in developing/managing APIs and Microservices
        • Expert in performance monitoring and capacity management of large systems using various tools#LI-RB3About Us JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

          We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs. The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment. As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. Equal Opportunity Employer/Disability/Veterans About the Team Our Consumer & Community Banking Group depends on innovators like you to serve consumers, small businesses, municipalities and non-profits. You'll support the delivery of award winning tools and services that cover everything from personal and small business banking as well as lending, mortgages, credit cards, payments, auto finance and investment advice. This group is also focused on developing and delivering cutting edged mobile applications, digital experiences and next generation banking technology solutions to better serve our clients and customers. Page Site Reliability Engineer, Manager - JPMC Candidate Experience page Careers loaded IMPORTANT NOTICE: PLEASE READ CAREFULLY BEFORE USING THIS WEBSITE

Keywords: JPMorgan Chase & Co., New York , Site Reliability Engineer, Manager, Engineering , New York, New York

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