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Exchange Engineer/Administrator

Company: TNT Staffing LLC
Location: New York
Posted on: March 19, 2023

Job Description:

Responsibilities/Duties Include, But Are Not Limited To:

Perform Advanced MS Exchange Administrator support & implementation related activities on assigned projects, including level 4 troubleshooting and providing technical guidance to resolve issues and any performance problems, etc. working hybrid between remote location

  • Provide level 2, 3 and level 4 support for users with messaging issues in an Exchange O365 hybrid environment, utilizing Service Now ticketing system.
  • Research and implement appropriate Exchange configuration changes to support on-going and changing user needs.
  • Respond and implement mitigation solutions for security exposures, utilization technologies available on O365(Advanced Threat protection) and Proofpoint.
  • Proactively monitor messaging environment and provide recommendations for optimization and assist with implementation of any improvements identified.
  • Create and update documentation as needed, detailing critical procedures and instructions needed to support messaging environment.
  • Plan, coordinate and implement upgrades and maintenance changes to all messaging applications, such as Exchange, Lexmark Follow-Me-Print, etc.
  • Perform Proof of Concept (POC) testing for any major changes to messaging environment.

    Required skillset:

  • Experienced and knowledgeable with supporting and troubleshooting hybrid Exchange on-prem/Office 365 cloud environment (e.g. hybrid mode, cloud only mode, Exchange mailbox migration from on-prem to cloud environment, cloud archiving mailboxes, PST files, etc).
  • Proficient with E-Mail security/spam protection/email firewall technologies; working knowledge and experience with Proofpoint email firewall security gateway.
  • Knowledgeable with Office 365 administration of other applications such as OneDrive, O365 Advanced Threat Protection, Teams, O365 Groups and O365 Management APIs.
  • Experienced with troubleshooting and working knowledge of various email clients connected to Exchange, including Outlook (2016, Windows/Mac versions), OWA , Macmail and activesync devices.
  • Proficient with Powershell scripting a plus
  • Knowledge and experience of Active Directory.
  • Experience with Windows file system.
  • Experience with Windows share drives.
  • Experience with Azure Storage services, preferred but not required.
  • Excellent interpersonal and communications skills; ability to professionally interact with users, vendors, developers, peer technical groups/staff and executive management
  • Familiarity with other messaging related technologies, such as scanning, faxing(Rightfax), Lexmark Follow-me-print, voicemail, etc.



Keywords: TNT Staffing LLC, New York , Exchange Engineer/Administrator, Engineering , New York, New York

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