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Storage & Virtualization Engineer

Company: Eze Castle Integration
Location: New York
Posted on: June 14, 2018

Job Description:

The Storage and Virtualization Engineer (SVST) is responsible for being the technical lead and escalation point for implementing and maintaining all aspects of our client's SAN technology. This includes daily support incidents, troubleshooting replication issues, hardware/ONTAP software installations, upgrades, and vSphere maintenance.

He/she interfaces with high profile financial industry clients on a daily basis thus requiring the highest level of presentation, communication and professionalism. In addition, the SVST Engineer is required to multitask in a fast paced and high pressure environment and have the ability to learn and implement new technologies quickly and efficiently.

Position Responsibilities:

  • Implementation:

    • Deploys/upgrades storage and virtualization solutions (production and disaster recovery) for new and existing Clients

    • Maintenance:

      • Monitors the performance, storage and utilization of storage and virtualization, and recommends enhancements based on findings
      • Meets with clients and service team to review findings and recommendations, and coordinates and schedules remediation work
      • Maintains client's production and disaster recovery environment which includes; testing and turn up
      • Contributes to knowledge base of support issues and resolutions

      • Troubleshooting:

        • Supports recovery of clients' environment in the event of system failure or disaster
        • Investigates performance issues and bottlenecks of client's storage and virtualization infrastructure
        • Provides Tier 2 escalation of Client's Support Team to diagnose and resolve issues in client's environments, coordinating with internal resources and vendors

        • Engages in self-directed continuous improvement and learning of Storage and Virtualization products:
        • Investigates and follows both industry and ECI best practices and updates ECI standards
        • Documents standards on the ECI WIKI
        • Participates in scheduled Support and Product Team meetings

          Position Requirements:

          • BA/BS degree in computer science, business or related field
          • Exceptional written and oral communication skills
          • Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills.
          • Strong documentation skills
          • Ability to absorb and retain information quickly
          • Ability to present ideas in user-friendly language
          • Highly self-motivated and directed
          • Sharp attention to detail
          • Proven analytical and problem solving abilities
          • Capable of multitasking in a high pace environment, effectively and efficiently
          • Ability to demonstrate client sensitivity
          • Experience working in a team-oriented, collaborative environment.
          • Outstanding client/customer services skills
          • Ability to effectively prioritize and execute tasks in a high-pressure environment

            Technical Requirements:

            • Advanced knowledge of and comprehensive experience in deploying and managing:

              • NetApp ONTAP 7-mode/CDOT
              • Other Enterprise Storage Solutions
              • VMware vSphere 5.5/6.0/6.5
              • Dell PowerEdge and HP Proliant Servers
              • Cisco UCS a plus
              • Data Backup and Recovery with Symantec Backup Exec or similar Enterprise Software

              • Thorough understanding of networking and distributed computing concepts, TCP/IP, LAN/WAN, DHCP, DNS, Routing, Switching and Firewalls, server virtualization, client/server applications, disaster recovery and business continuity
              • Thorough understanding of Microsoft Exchange and Microsoft SQL server
              • Financial Industry Experience including familiarity with market vendor applications
              • Experience with Linux or Solaris a plus
              • Scripting knowledge (PowerShell, VB, Batch)

                Product Specific Requirements:

                • Must have a thorough understanding of NetApp products and architectures
                • Must have a thorough understanding of VMware products and architectures
                • Knowledge of Nimble and EMC storage a plus
                • In-depth knowledge of general storage technologies: iSCSI, FC, FCoE, NAS, Snapshots
                • Prior experience or familiarity with alternative storage and virtualization products is desirable
                • Prior experience with *NIX operating systems or Oracle databases is desirable

                  Product Specific Requirements:

                  • Approximately 25% travel required
                  • Mandatory on call rotationAbility to work in an independent environment
                  • Ability to work under a moderate noise level (i.e. working on an open floor with printers, telephones, and computers)
                  • Ability to travel for business and work beyond normal business hours when necessary
                  • Willing to work extra hours as needed (including late nights and weekends)
                  • Ability to be flexible and successfully respond to multiple work pressures
                  • Sitting for extended periods of time
                  • Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and to handle other computer components
                  • Lifting and transporting of moderately heavy objects, such as computers and peripherals

                    We offer competitive salaries and our generous benefits package includes health and dental insurance at great employee rates, life insurance, short/long term disability, paid time off and holidays, a 401K plan and performance incentives. Come work for the leader in cutting edge technology and see for yourself how we value our clients and employees alike.

                    ECI is an equal opportunity employer. In accordance with anti-discrimination laws, ECI prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. ECI conforms to the spirit as well as to the letter of all applicable laws and regulations

                    Keywords: Eze Castle Integration, New York, Storage & Virtualization Engineer, Engineering, New York, New York

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