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Service DEsk Engineer Level lll Consultant

Company: The Forum Group
Location: New York
Posted on: February 15, 2019

Job Description:

Large, non-profit organization in downtown Manhattan is seeking a seasoned Systems Engineer to join a team of level lll Support professionals responsible for a over 1,000 users. Troubleshoot Server issues in a Windows environment. Provide support and assistance using ITIL methodology for diagnosis and remedy of systems issues and failures.

  • 3+ years of experience maintaining and supporting a Microsoft environment.
  • Experience providing support using IT Service Management as part of the ITIL Framework.
  • Skilled in configuring and troubleshooting Microsoft Windows Server 2008, 2012, and 2016.
  • Hands-on experience setting up and troubleshooting Windows 7 and 10.
  • Hands-on experience managing, monitoring and troubleshooting Server Operations, Server applications, in both physical and virtual servers (VMWare/NSX preferred).
  • Hands-on experience troubleshooting and working with network topologies and protocols including TCP/IP, 802.1x, DNS, and DHCP.
  • Scripting experience with PowerShell is preferred - provided by Dice Windows VMware, ITIL, Exchange, Servers, PowerShell, Active Directory

    Keywords: The Forum Group, New York , Service DEsk Engineer Level lll Consultant, Engineering , New York, New York

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