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Lead Network Engineer

Company: Macys.com
Location: New York
Posted on: September 22, 2019

Job Description:

Lead Network Engineer MAC16932 Job Overview: This position provides senior technical leadership in the area of network design and operations. Assists less experienced technical staff on LAN and WAN network support. Is involved in projects of the greatest scope and complexity providing technical team leadership and helping to set direction. Responsible for coordinating and leading the team's technical staff on projects of all sizes and scopes. Defines and documents standards, implementation plans, support procedures and technical specifications. Works with management staff and other team technical leads to define strategy and set technical direction. Effectively communicates ideas both verbally and in written form. Has an expert knowledge of company business systems and processes and of all faucets of the company's network. Performs other duties as assigned. Essential Functions: - Participates as a member of the group's network design and technical standards teams. - Participates as a member of the business unit's strategic planning team. - Provides technical leadership for projects of all scopes in the area of LAN and WAN design and operations. - Provides fourth level support to internal Macy's customers, field services and Verizon. - Supports team members on planning, problem resolution, and network implementation. - Represents the team on technical matters with other Macy's, Inc. teams and with external vendors and service providers . - Manages customer expectations, keeps the customer aware of project status, risks and critical issues. - Provides technical leadership on external business unit and divisional projects. - Defines configuration specifications for network devices and appliances. - Writes documentation for technical plans and support procedures. - Participates as a member of the team's on-call rotation. - Communicates technical issues and plans to management, external and internal customers and business partners. - Provides project coordination and management for team technical resources. - Able to travel approximately 10% of time. - Consistently demonstrates regular, dependable attendance and punctuality. Qualifications: Education/Experience: - Bachelor's degree in engineering, computer science, information technology or related technical discipline (strongly preferred) or equivalent education and experience. - Required - minimum of 4 years of experience in network operations role, two of which are preferably in management or technical leadership role and minimum of 6 years of experience in a high-end network engineering capacity. Communication Skills: - Excellent written and verbal communication skills. - Ability to read, write, and interpret business and technical documents. Mathematical Skills: - Basic math functions such as addition, subtraction, multiplication, division. Reasoning Ability: - High level conflict resolution, negotiation, and consensus building skills. - Must be able to work independently with minimal supervision. Physical Demands: - This position involves regular ambulating, sitting, hearing, and talking. - May occasionally involve stooping, kneeling, or crouching. - May involve close vision, color vision, depth perception, and focus adjustment. - Involves use of hands and fingers for typing on keyboard and using a mouse. - May be a need to move or lift items under 10 pounds. Other Skills: - Experience with network design and management in a large-scale infrastructure. - High level expertise in LAN/WAN technologies (including private wireless networking) and VoIP/IPT technology from a design, implementation and support perspective. - Knowledge of TDM's systems a plus. - Extensive working knowledge of Cisco Unified Communications and Collaboration products. - Knowledge of Avaya platforms a plus. - Extensive working knowledge on integration of WiFi/Voice services for a private enterprise. - Advanced working knowledge of Telco service provisioning/implementation process. - Advanced knowledge of SIP Trunking and Session Border Controllers a plus. - Expert knowledge of TCP/IP. Work Hours: - Ability to work a flexible schedule based on department and company needs. Company Profile: Macy's Inc. is one of the nation's premier retailers. With fiscal 2016 sales of $25.778 billion and approximately 140,000 employees, the company operates more than 700 department stores under the nameplates Macy's and Bloomingdale's, and approximately 125 specialty stores that include Bloomingdale's The Outlet, Bluemercury and Macy's Backstage. Macy's, Inc. operates stores in 45 states, the District of Columbia, Guam and Puerto Rico, as well as *********, ***************** and ***************. Bloomingdale's stores in Dubai and Kuwait are operated by Al Tayer Group LLC under license agreements. Macy's, Inc. has corporate offices in Cincinnati, Ohio and New York, New York. This job description is not all inclusive. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. United States-New York-New York Infrastructure Operations

Keywords: Macys.com, New York , Lead Network Engineer, Engineering , New York, New York

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