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Director - Sales Engineering

Company: CipherCloud
Location: New York
Posted on: November 11, 2019

Job Description:

This position is customer facing, with the need for both excellent communications skills, and a thorough knowledge of the technology being offered. This role also requires the person to be proficient in sharing technical information at the business executive level or at the architect level for a prospective customer and adjusting depth and complexity as needed to facilitate the conversation. It also requires a strong knowledge of IT infrastructure and Technology in the SAAS and Security space.

This position requires several years of experience in the IT sector, and previous Sales Engineering experience. The position will require extensive travel in the region assigned, with travel as necessary to support other US based engagements. The person will typically spend 50% of time working onsite in the region with customers and prospects.
Primary Tasks

  • Product Demonstrations
  • Technical Presentations
  • Talking with prospects and customers
  • Handling Technical Product Q&A
  • Leading POC's
  • Supporting Paid Pilots
  • Completing RFP's
  • Presenting Competitive Analysis
  • Supporting Existing Customers
  • Working Trade Shows as necessary
  • Presenting at Conferences and Seminars
  • Continual feedback to product management and engineering on possible improvements, bugs, customer requirements.
    Additional Responsibilities
    • Bridge the gap between the Sales person and the technical demands of the prospect
    • Translate the use cases and requirements of the customer into both understandable deliverables for the sales rep, and technical deliverables for supporting professional services
    • Educate the customer on the capabilities and limitations of the product and integration with their cloud services.
    • Understand the business of the prospects to support discussions on typical compliance concerns, technical challenges and possible solutions.
    • Provide insight on competitive solutions and differentiate between them
    • Offer guidance on best practices based on industry standards and existing customer base
      Desired Skills
      • Email Infrastructure
      • Network Architecture and topography including typical router, load balancing, proxy services
      • SFDC Development or Administrative experience
      • O365 deployment/support experience,
      • Box deployment/support experience.
        Knowledge of
        • HIPAA, PCI, PII, ITAR, GLBA, SOX, etc.
        • SAAS Cloud based offerings
        • Data Encryption
        • SSO
          Tool Experience
          • MSOffice
          • Visio
          • SFDC
          • BOX
          • O365
            The preferable candidate will ideally be in and around New York and should be ready to travel to client locations as and when required!

Keywords: CipherCloud, New York , Director - Sales Engineering, Engineering , New York, New York

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