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Vendor Management, Associate

Company: New York Life Insurance Company
Location: New York
Posted on: December 5, 2019

Job Description:

A career at New York Life offers many opportunities. To be part of a growing and successful business. To reach your full potential, whatever your specialty. Above all, to make a difference in the world by helping people achieve financial security. It's a career journey you can be proud of, and you'll find plenty of support along the way. Our development programs range from skill-building to management training, and we value our diverse and inclusive workplace where all voices can be heard. Recognized as one of Fortune's World's Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and service, supported by our Foundation. It all adds up to a rewarding career at a company where doing right by our customers is part of who we are, as a mutual company without outside shareholders. We invite you to bring your talents to New York Life, so we can continue to help families and businesses "Be Good At Life." To learn more, please visit LinkedIn, our Newsroom and the Careers page of www.NewYorkLife.com.Position SummaryThe Retail Life Vendor Management Team directly supports the Underwriting group and is responsible for managing the third-party vendors with whom we engage to secure underwriting requirements. The team oversees vendor performance to ensure timely and accurate securing of vital information as well as an exceptional customer experience for our clients, agents and underwriters. They are also responsible for payment and monitoring of expenses associated with underwriting new retail life applications. The Associate role is an entry level role on the Vendor Management team and will be critical in supporting the team's oversight of vendor performance. ResponsibilitiesConduct ongoing QA reviews of vendor services under the direction of senior team membersConduct analysis in support of vendor-related process improvement projectsProactively identify and communicate operational issuesLog vendor complaint cases and compile monthly reportsCompile and generate vendor performance metricsHandle procedure updatesSupport the project management function by handling meeting scheduling and minutes QualificationsBachelor's degree required1+ years experience with Microsoft Excel, Word and PowerPointQuick learner able to work under limited supervisionThorough and analytical with a continuous improvement mindsetAppreciation for delivering high caliber customer serviceExcellent written and verbal communication skillsEOE M/F/D/VIf you have difficulty using or interacting with any portions of this Web site due to incompatibility with an Assistive Technology, if you need the information in an alternative format, or if you have suggestions on how we can make this site more accessible, please contact us at: (212) 576-5811.

Keywords: New York Life Insurance Company, New York , Vendor Management, Associate, Executive , New York, New York

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