NewYorkRecruiter Since 2001
the smart solution for New York jobs

Account Manager, Small Medium Business

Company: PitchBook Data, Inc.
Location: New York
Posted on: January 16, 2020

Job Description:

At PitchBook we work to provide global professionals with comprehensive data on the entire venture capital, private equity and M&A landscape so they can discover and execute opportunities with confidence. We credit our success and rapid growth to our cutting-edge products, customer centered attitude and ability to embrace and drive change.

In just over a decade, PitchBook has reached over 1,000 global employees with offices worldwide, and we're not slowing down! Consistently recognized as a Best Place to Work, our culture is at the heart of our success and is driven by excellence, inclusion and fun. At PitchBook we're committed to fostering an open and collaborative work environment.

About the Role:

"Customers are King!" Each and every day the Customer Success Team works to ensure that are clients are maximizing the value they are receiving from PitchBook. Onboarding, training, support, business development and renewals are handled by the Customer Success team. We believe in doing whatever it takes to make our customers successful and the Customer Success team drives that success every day.

As an Account Manager for SMB accounts, you'll be responsible for all aspects of your client's experience with PitchBook. Account Managers onboard, train, engage, grow and renew their book of clients. You will be dedicated to maximizing the value your clients receive from PitchBook by building relationships with key decision makers.
Primary Job Responsibilities:


  • Act as the go-to product expert for a dedicated portfolio of clients to ensure they derive value from the PitchBook platform
  • Onboard new users and conducts training sessions designed to meet the individual business needs of each client
  • Review customer health and usage data to identify opportunities to improve adoption
  • Proactively go above and beyond to ensure client satisfaction throughout the entire client lifecycle
  • Manage the renewal and upgrade process with each of their assigned accounts


    Skills and Qualifications:


    • Great verbal and written communication skills with a keen eye for detail
    • An appreciation for the PE / VC marketplace and the ability to learn, comprehend, and demonstrate, why and how each of our client types engages with our product and our data
    • Ideally will have at least two (2) years of account management experience
    • Experience with Salesforce or other CRMs
    • Proficient in Microsoft Suite, specifically Excel and PowerPoint
    • A BA/BS degree


      Company Overview:

      At PitchBook, we provide transparency into the capital markets by organizing the world's meaningful business information and making it useful to our customers. We work tirelessly to arm global professionals with comprehensive data on the entire venture capital, private equity and M&A landscape-including companies, investors, funds, investments, exits and people-so they can discover and execute opportunities with confidence. Our data and analysis are available through our award-winning flagship product, the PitchBook Platform, as well as our powerful suite of integrated tools, industry news and in-depth reports.

      If you are ready to start the conversation about how you might contribute to all the happenings at PitchBook, submit your CV today! PitchBook appreciates and respects diversity, and as such, we are an equal opportunity employer.

Keywords: PitchBook Data, Inc., New York , Account Manager, Small Medium Business, Executive , New York, New York

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Executive Jobs


Assistant Community Manager
Description: Assistant Community Manager br About The Community Builders, Inc. br Join a growing organization that is strengthening neighborhoods across the nation The Community Builders, Inc. TCB is one of (more...)
Company: The Community Builders Inc
Location: New Brunswick
Posted on: 01/22/2020

Director of Post Market Surveillance
Description: As an executive recruiter I'm retained by a medical device company to recruit a Director, Post Market Surveillance. - Based in Central,
Company: Medical Device Company
Location: New Brunswick
Posted on: 01/22/2020

Vice President, Chief Compliance Officer Investments
Description: Prudential's Compliance organization is looking for an experienced, high caliber investment compliance professional to lead the Compliance program for Prudential's Chief Investment Office CIO in connection (more...)
Company: PGIM Real Estate
Location: Newark
Posted on: 01/22/2020


Counter Manager - MAC - 40hrs - White Plains, NY
Description: Counter Manager - MAC - 40hrs - White Plains, NY Brand: MAC Description Position Summary: As one of our highly skilled make-up artists you will combine your creative and technical expertise and passion (more...)
Company: Clinique
Location: White Plains
Posted on: 01/22/2020

E, H & Safety Manager
Description: Do you want to join a growing company with a proven track record for success and growth - -Wenner Bakery is part of Europastry, a family business founded in Barcelona in 1987 by Pere Galles with locations (more...)
Company: Europastry - Wenner Bakery
Location: New Brunswick
Posted on: 01/22/2020

Event Project Manager
Description: ABOUT OUR COMPANY FIRST is a leading global events agency with teams in New York, Los Angeles, London, Dublin, Singapore and Hong Kong. Some of the worlds most recognized companies trust us to develop (more...)
Company: FIRST
Location: Jersey City
Posted on: 01/22/2020

Compliance Product Group Manager - NAM TTS Cash
Description: Serves as a senior compliance risk manager for Independent Compliance Risk Management ICRM for the North America Treasury Trade Solutions Cash product responsible for establishing internal strategies, (more...)
Company: Citigroup
Location: Jersey City
Posted on: 01/22/2020

Territory Manager
Description: Since its launch in 2006, Veeam has been a leading provider of backup, recovery, and replication solutions. We understand the criticality of the move to the cloud, which adds complexity in not only managing (more...)
Company: Veeam Software USA
Location: Trenton
Posted on: 01/22/2020

Senior Compliance Manager
Description: At Danone, we believe that every time we eat or drink, we vote for the world we want. As a leading food and beverage company, we make healthy, sustainably-produced foods and beverages that nourish people (more...)
Company: Danone North America
Location: White Plains
Posted on: 01/22/2020

Document Management Specialist
Description: Responsible for, but not limited to, managing -current customer base
Company: Edwards Business Systems
Location: Bethlehem
Posted on: 01/22/2020

Log In or Create An Account

Get the latest New York jobs by following @recnetNY on Twitter!

New York RSS job feeds