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Regional Director Of Operations

Company: Rothman Institute
Location: New York
Posted on: March 28, 2020

Job Description:

Rothman Orthopaedics--is seeking a--Regional Director of Operations--to support the--New York--region.--Our NY offices are located in Manhattan (2), Harrison, and Tarrytown.The Regional Director is responsible for the operations of the practice and the site management team across all locations within the designated region, serves as a team resource, and promotes excellence based on organizational goals.Responsibilities:Directs and supervises site management to ensure activities run smoothly.Participates in processes improvement and development in the organization.Monitors patient care services insuring they meet organizational guidelines and patient needs.Provides oversight and direction for all projects related to clinic operations and services.Prepares and reviews operational reports and schedules to ensure accuracy and efficiency.Identifies processes, determines areas of improvement and sets measurements in place for the same. Recommends cost saving methods to improve efficiencyParticipates in work of subordinates to facilitate productivity and to overcome difficult aspects of work.--Hires, trains, disciplines, evaluates and terminates in accordance with Rothman Institute's--Human Resource policy. Responsible for required corrective action, coaching and development of direct reporting staff. Evaluates performance and recommends merit increases, promotions, and disciplinary actions. Maintains departmental files on all staff including performance coaching/feedback, reviews and administers disciplinary documentation in conjunction with Human Resources.Resolves employee and physician complaints; consulting with Director of Operations as necessary.Develops planning including operational goals and objectives.Manages Customer Service Programs. Addresses patient complaints to full resolution while working closely with the compliance department. Works with Allied Health staff to ensure that quality patient care and services are provided.Contributes to short and long term organizational planning as a member of the management team.Qualifications:Bachelor's degreeTwo years of practice management or related experience in healthcare requiredKnowledge of healthcare operationsComputer skills including, but not limited to, MS Office

Keywords: Rothman Institute, New York , Regional Director Of Operations, Executive , New York, New York

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