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Group Director Digital Solutions Optimization

Company: Sterling National Bank
Location: New York
Posted on: March 29, 2020

Job Description:

Are you highly motivated, detailed oriented and passionate about preparing for your career? Then we are looking for someone just like YOU to join our team!

We look for people who can dream, think, create and grow. Our culture thrives on embracing and rewarding imagination and is characterized by an unwavering commitment to high achievement. We pride ourselves on sharing ideas, diversity of thought and embracing dedicated, talented and driven individuals who value honesty, integrity and go above and beyond. As we continue to grow we need YOU to meet our demands for success.

Why Us?

We have developed and executed differentiated strategies that are helping us thrive in a rapidly changing industry.

There is no shortage of talent - we work hard to make Sterling an employer of choice.

None of the bureaucracy found in larger banks - open door policy with all executives.

One Dream, One Team, One Purpose, One Culture

Our Single Point of Contact model ensures every client and colleague feels valued and knows who to reach out to for specific guidance. Our purpose is to use the power of banking to move our company forward. We believe in a fair, ethical, and sustainable future-one where everyone thrives on a compliant and level playing field.

We are a results-driven culture, with a keen focus on collaboration acceleration. We work hard, We win as a team, and We honor the diversity of skills brought by the collective.

What's in it for YOU

We aim to help you figure out exactly where you see yourself in our business. Whatever your passion, we will support you in getting the skills necessary to make your mark.

As the Director, Digital Solutions Optimization you will lead and motivate cross-functional teams to execute Digital Solutions business, supporting strategic plans and tactical execution. In this position, you will oversee and manage business priorities, budget, and continuous planning cycle activities. You will ensure execution of business and/or projects are aligned and integrated with corporate strategies, plans and initiatives. Additionally, you will provide guidance to others such as junior project managers in ways that promote the SNB culture with a goal of delivering the desirable outcome to our organization. You will be end-to-end responsible for specific solutions/products towards the leadership team.


  • Manage, develop, and empower a team of product which lives, breathes and evangelizes agile product development practices across our product, technology, marketing, sales, vendors and data science teams
  • Ownership of Sterling Bank online banking and digital banking solutions, on multiple platforms/channels
  • Define and execute the near and long-term strategy for digital solutions, guaranteeing recurrent optimization and best in class offering to both consumer and corporate clients
  • Lead digital project life cycle related to products including, business requirements/stories, testing, assisting with production ticket research/escalations, and keeping documentation up to date.
  • Write, coordinate and lead review and distribution of internal and external communications and educational initiatives
  • Engage with other duties as needed
  • Ensure compliance with all regulations, policies, and procedures.

    Who We Want


    • A minimum of 10 years of financial services and/or payments experience in digital banking, digital solutions or digital channels
    • Experience building a digital bank or FinTech
    • Deep understanding of digital industry dynamics and competitive landscape
    • Demonstrated ability to identify opportunities, quickly understand complex operational problems and define operational improvements in a matrixed organization
    • Experience in the cybersecurity space is a plus
    • Ability to work autonomously in making sound business decisions and exercises appropriate level of authority commensurate with experience and responsibility
    • Ability to build positive relationships throughout the bank and capable of establishing professional expertise through integrity, dedication, and strategic counsel
    • Must be capable of inspiring confidence and respect in staff and motivate colleagues to achieve individual, division and company goals
    • Strong written and oral communication skills; must be able to convey complex concepts in a clear and concise manner
    • Candidates with advanced degrees (Associates, Bachelor's, and/or Master's) preferred, yet a High School diploma or GED is required. Candidates with some combination of coursework and experience, or else extensive related professional experience, are eligible for consideration
    • Leadership and influential skills
    • Ability to operate extraordinarily no matter the environment you are in
    • Obsession with details while focus on results
    • Business acumen
    • Exceptional analytical skills enabling you define strategies, make recommendations and lead researches
    • Expert practitioner in client-centered design and can demonstrate success in bringing digital solutions to market
    • Experience navigating in complex environments with multiple stakeholders in large business settings
    • Excellent communication skills in order to articulate complex concepts clearly and persuasively to senior audiences
    • Experience working with B2B and B2C solutions, client facing channels
    • Experience as a people manager with the ability to attract, recruit, retain, and develop creative talent
    • Collaborative and inclusive team player, who can build relationships and ensure connections across silos

      At Sterling National Bank, we rely on diversity of culture and thought to deliver on our goals. To ensure this we seek talented, qualified people for all of our career opportunities, regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, veteran status, or any other protected classification under federal, state and/or local laws. Sterling National Bank is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

      **All Applicants must be eligible to work in the U.S. without company sponsorship, now or in the future, for employment-based work authorization. H1-B and green card sponsorship is not available for any position and we will not consider F-1 visa holders with Optional Practical Training (OPT) who will require H-1B status, TNs, or current H-1B visa holders for employment opportunities.**

      All offers for employment with Sterling National Bank are contingent on successful completion of background investigation, including drug and fingerprint screening.

Keywords: Sterling National Bank, New York , Group Director Digital Solutions Optimization, Executive , New York, New York

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