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People Operations Manager

Company: Epicured
Location: New York
Posted on: March 28, 2020

Job Description:

Epicured is looking for an experienced People Operations Manager to join the team at its Soho Headquarters. Comfortable in a rapidly-growing start-up environment, this person should be a strong Human Resources generalist, capable of owning all aspects of the employee lifecycle, navigating relationships with co-workers, and building a strong culture that rewards high performance and bolsters retention. This is an exciting opportunity to have a significant influence on the development of our company's culture, and all qualified candidates are encouraged to apply.----Who Are You?:An HR generalist, excited to manage the entire employee lifecycle, including employee onboarding, performance management, professional development, and off-boarding;An expert at building relationships with co-workers at all levels and in all roles. You have excellent oral and written communication skills and an ability to remain objective and level-headed in all interactions.--A self-starter with a passion for building, implementing, and iterating on policies and processes that benefit our employees' work environment.A natural problem-solver who can not only define a solution but can also oversee its execution and manage expectations with stakeholders.Adept at conflict resolution and able to de-escalate and work through interpersonal issues within a fast-paced, high-pressure environment.A detail-oriented documenter who can stay on top of all necessary paperwork to keep the company running, from legal requirements to performance reviews and incident reports.What You'll Be Doing:Oversee various aspects of the employee lifecycle for a staff of approximately 20 employees, while constantly finding ways to improve on employee experience.Pioneer a strong, consistent, and well-communicated employee culture, with clear values and expectations.Manage on-going performance management with employees, including regular performance reviews, incident reports, and performance improvement plans.Recruit talent online and within the Epicured community, developing a strategy for where to efficiently source the best candidates for our open roles.Serve as a primary point-of-contact for employees with questions about compensation, benefits, company policies, or other HR-related matters.Handle escalations and de-escalations of personal and interpersonal issues, including terminations, where necessary.Up-tier and develop incentive programs to improve employee engagement and retention.Oversee planning and scheduling in order to maximize labor efficiency and meet financial targets.Important Qualifications:You have 2-5 years of experience in a similar role, preferably within a start-up environment.--You are familiar with Justworks, Insperity, or other similar Human Resources management platforms.You are familiar with New York State and federal labor and employment laws.You have strong G Suite and Microsoft Office skills.

Keywords: Epicured, New York , People Operations Manager, Executive , New York, New York

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