NewYorkRecruiter Since 2001
the smart solution for New York jobs

Branch Manager, Staten Island, NY

Company: Santander Holdings USA Inc
Location: Staten Island
Posted on: September 17, 2020

Job Description:

Branch Manager, Staten Island, NY - Description As a member of Santander's retail banking division you'll help serve Santander's retail and small business customers as part of one of the top banks in the United States based on deposits. With principal presence in the North East U.S., Santander's retail division offers consumer and lending products to help our customers reach their financial goals. Santander currently serves nearly 2 million retail customers and 5.2% of the 2.7 million small businesses in the US footprint have a transactional account with Santander Bank. The Manager, Branch Manager is responsible for the administration of sales, service, operational efficiency, risk applications, internal control and HR management activities to meet bank objectives for the branch. Incumbents develop a culture within the branch in which quality and continuous improvement on all performance accountabilities are understood and utilized by all team members. Ensures the team is focused on the acquisition of new business and personal relationships and the retention and expansion of existing relationships. Responsibilities

  • Delivers exceptional customer service and coaches/motivates team to deepen existing customer relationships and acquire new customers
  • Directs the development, implementation and use of productive sales strategies and techniques, generating additional bank business through any mean or channel provided by the Company
  • Focuses on increasing Bank products and services, sales and number of clients, by executing customized strategies related to people and client management
  • Coaches and motivates branch team members
  • Implements strategies to reduce overhead, and is responsible for managing branch Profit and Losses
  • Manages performance of all branch staff
  • Responsible for the hiring, retention, motivation, and success of branch colleagues across all job families within the branch
  • Participates in branch functions and community activities to promote organization's image and growth ensuring that the Company maintains a strong local presence Qualifications
    • Bachelor's Degree in Business Management or equivalent field, or equivalent work experience
    • 3-5 years of experience
    • Ability to make independent decisions and utilize sound judgment
    • Ability to manage, supervise, instruct and coach
    • Ability to meet deadlines
    • Advanced knowledge of all Retail and Small business products and services and fluency in business acumen and in SME credit
    • Consultative, team oriented sales personality with outstanding personal customer skills
    • Demonstrates supervisory abilities to provide constructive and positive feedback and manage performance
    • Demonstrates the ability to generate sales excitement and acts as a coach and mentor to the staff
    • Establishes and maintains effective working relationships
    • Excellent verbal and written communication skills
    • Highly motivated and competitive with proven leadership quality and very goal driven
    • Meets compliance and audit requirements
    • Proficient in Microsoft Word and Excel with ability to operate a variety of office equipment
    • Sound risk decision making skills and strong operational proficiency
    • Understands all appropriate policies and procedures and process that impact work activities
    • Minimal physical effort such as sitting, standing, and walking
    • Addresses customers' requests, ensures concerns are recorded accurately and action is initiated appropriately
    • Makes extra effort to satisfy customers' needs and meet commitments
    • Assesses problem situations and initiates effective interventions that result in customer satisfaction
    • Takes time to develop and maintain relationships with customers
    • Builds and maintains one's network of contacts and resources and knows who to involve in problem resolution
    • Creates a good working environment in the team; works towards shared goals contributing ideas and accepting change
    • Provides assistance and coaches less experienced team members
    • Establishes rapport with all parties in an attempt to diffuse tension
    • Confronts the issue, not the person
    • Executes risk management process and procedures without management direction, and demonstrates awareness of expected results
    • Knows the relationship and impact of actions and results
    • Has an understanding of regulations impacting area supported
    • Follows through to meet commitments to others
    • Takes responsibility for achieving strong results, despite balancing multiple complex demands
    • Probes in-depth to understand the customer's business needs
    • Explores and understands the customer's alternatives and decision criteria
    • Stays current with industry and regulatory trends and emerging risk issues
    • Has good understanding of current market and competitive landscape that the organization operates within
    • Understands rationale for change and adjusts schedules and tasks to make things work
    • Anticipates and plans for changes in work schedules and assignments Understands the relevant products and services and the markets in which they are sold and their risk return to the organization
    • Can identify and speak to major operational issues across the organization At Santander, we value and respect differences in our workforce and strive to increase the diversity of our teams. We actively encourage everyone to apply . Job : Sales Management Primary Location : New York-Staten Island-1550 Richmond Road - 02136 - Richmond Road - Branch Other Locations : United States Organization : Consumer & Business Banking (1001) Schedule : Full-time Job Posting : Sep 11, 2020, 2:20:52 PM

Keywords: Santander Holdings USA Inc, New York , Branch Manager, Staten Island, NY, Executive , Staten Island, New York

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Other Executive Jobs

Executive Manager, Application Development
Description: Responsible for managing multiple, complex development projects, often global in scope. Holds responsibilities and strong leadership skills to ensure appropriate staffing and organizational structures (more...)
Company: BNY Mellon
Location: New York
Posted on: 09/29/2020

Footwear Sourcing Manager
Description: Business Needs--- An effective portfolio of suppliers that can service our diverse retailer base and help us achieve our growth objectives--- Our retailers are well-informed and feel their needs are being (more...)
Company: Faryl Robin Footwear
Location: New York
Posted on: 09/29/2020

Growth Manager
Description: Our mission is to empower people to live healthier by creating and promoting the most effective, science-driven hydration possible. As seen on Fox Business, TechCrunch, Business Insider, and Forbes, weve (more...)
Company: Hydrant
Location: New York
Posted on: 09/29/2020

Operational Risk Management Consultant
Description: Operational Risk Management Consultant We are hiring for a long term Operational Risk Management consultancy in midtown Manhattan. In this role, you will Assess the design and effectiveness of the First (more...)
Company: Pelham Berkeley Search
Location: New York
Posted on: 09/29/2020

Production Manager- Packaging
Description: Bunge, NYSE: BG is a world leader in sourcing, processing and supplying oil seed and grain products and ingredients. Founded in 1818, Bunge's expansive network feeds and fuels a growing (more...)
Company: Bunge North America
Location: Kearny
Posted on: 09/29/2020

Manager, Institutional Giving (Grant Writer)
Description: This position is temporarily a primarily remote position. In time, it will again require the ability to travel to Children's Aid sites across NYC Harlem, South Bronx, Washington Heights, and northern (more...)
Company: Children's Aid
Location: New York
Posted on: 09/29/2020

Program Manager
Description: Job Description Responsibilities: --- Facilitate the product planning/road-mapping process goals, milestones, scope, estimates, etc. --- Serve as a Delivery Lead/advocate for the development teams --- (more...)
Company: Moody's
Location: New York
Posted on: 09/29/2020

SEO Manager
Description: iPullRank is an ambitious five-year-old digital marketing agency based in New York City and founded by industry thought leader Michael King. Our mission is to drive results for our clients by delivering (more...)
Company: iPullRank
Location: New York
Posted on: 09/29/2020

Product Manager - Data Analytics, Roadmaps, Data Management, Agile, Jira
Description: Job Description The Associate Product Manager role will focus on supporting platform master data and data quality products to support existing series as well as consolidated platform architecture, servicing (more...)
Company: Software Management Consultants, Inc.
Location: New York
Posted on: 09/29/2020

Program Manager
Description: LOCAL CANDIDATES ONLY DIGITAL AGENCY EXPERIENCE HIGHLY PREFERRD Location NYC remote for now due to Covid-19 Terms 12 month contract This position reports to the Sr. Program Manager for Client ServicesEmployee (more...)
Company: The Execu-Search Group
Location: New York
Posted on: 09/29/2020

Log In or Create An Account

Get the latest New York jobs by following @recnetNY on Twitter!

New York RSS job feeds