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General Manager

Company: Tishman Speyer Properties
Location: New York
Posted on: January 15, 2021

Job Description:

Tishman Speyer is a leading owner, developer, operator and investment manager of first-class real estate in 28 key markets across the United States, Europe, Asia and Latin America. We develop, build and manage premier office, residential and retail spaces for industry-leading tenants, as well as state-of-the-art life science centers through our Breakthrough Properties venture. With global vision, on-the-ground expertise and a personalized approach, we are unparalleled in our ability to foster innovation, quickly adapt to global and local trends and proactively anticipate our customers' evolving needs. By focusing on health and wellness, enlightened placemaking and customer-focused initiatives such as our tenant amenities platform, ZO., and our flexible space and co-working brand, Studio, we tend not just to our physical buildings, but to the people who inhabit them on a daily basis. Since our inception in 1978, Tishman Speyer has acquired, developed, and operated 453 properties, totaling 210 million square feet, with a combined value of approximately $113 billion (U.S.). Our current portfolio includes such iconic assets as Rockefeller Center in New York City, The Springs in Shanghai, TaunusTurm in Frankfurt and the Mission Rock neighborhood currently being realized in San Francisco. The Position: The General Manager is responsible for providing functional leadership to our Class A property in Midtown Manhattan. S/he will lead and manage the Property Management team with the goal of providing the highest quality service experience to establish and foster long-term customer relationships. S/he will work with key Senior Management stakeholders to develop and execute asset plans aligned with the overall investment strategy. The successful candidate will bring a hospitality mindset, a wealth of operational and financial expertise and the ability to successfully lead a matrixed team. Key Responsibilities: Hospitality / Leadership:

  • Lead the Property Management (PM) team to provide a best in class customer-focused experience throughout the property
  • Develop and manage customer relationships including executive relations, lease renewals, hospitality, and traditional operations management
  • Understand customer business needs and leverage our platform to solve their real estate challenges
  • Oversee account management for prospective customers (asset space deliverables, review lease proposals, buildouts and space tours)
  • Direct development and implementation of unique ZO. event programming with a focus on creating and maintaining a community atmosphere
  • Accountable for driving overall amenity engagement
  • Manage a cross-functional team to ensure all corporate objectives, policies and standards are met
  • Develop team members through mentoring. Identify growth potential and set objectives to achieve career advancement Operations:
    • Develop a comprehensive asset strategy inclusive of an annual operating budget and capital plan, and present to internal stakeholders and partners
    • Oversee financial reporting for profit and loss variances, quarterly reforecasting, and investor reports
    • Source and oversee management of third-party maintenance contractors to ensure compliance with contractual obligations
    • Participate as a stakeholder in design development for construction of pre-built and landlord-built customer spaces
    • Supervise all base building capital and major repair and maintenance projects; track and manage finances for projects About You: Qualifications:
      • 7+ years of experience in a similar role within real estate or the hotel industry
      • Bachelor's degree required. (with a focus on hospitality or real estate preferred)
      • Financial management and business operations experience required
      • Prior hospitality experience preferred
      • Ability to travel between floors and buildings in order to effectively communicate with the team and customers Critical Competencies for Success :
        • Experience managing a multi-layered team
        • Takes initiative and is proactive leader always focused on continuous improvement
        • Excellent interpersonal, verbal, and written communication skills
        • Strong organizational and project management skills
        • Passion for working with people, creating amazing experiences, and leading with a hospitality mindset
        • Eager to be a part of a fast-paced and dynamic work environment *Onsite presence is required for this position. Tishman Speyer is deeply committed to creating and maintaining a diverse workforce which promotes different views and perspectives. We expect our leaders and employees alike to champion diversity and inclusion practices. Tishman Speyer has several employee affinity and interest groups that provide employees opportunities to develop professional relationships across the business and identify opportunities for development and advancement. We are proud to be an Equal Opportunity Employer and treat all applicants for employment equally based upon job-related qualifications and without regards to race, color, age, sexual orientation, marital status, military or veteran status, national origin, disability, religion, or any other characteristics protected by law. Posted 4 Days Ago Full time R007215 About Us Tishman Speyer is one of the leading owners, developers, operators, and managers of first-class real estate in the world, having managed a portfolio of assets since its inception of over 184 million square feet across the United States, Europe, Latin America and Asia.

Keywords: Tishman Speyer Properties, New York , General Manager, Executive , New York, New York

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