Assistant Manager - Brooklyn
Company: City Practice Group of New York LLC
Location: Brooklyn
Posted on: January 15, 2021
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Job Description:
Job Description The Assistant Site Manager is responsible for
assisting in managing, overseeing and ensuring the successful
administrative, financial and operational aspects of a CityMD site.
Essentially, an Assistant Manager is accountable for: * Supporting
a patient-centric urgent care experience from welcome to departure
of the facility * Fostering an inviting and hospitable environment
where the patient feels appreciated and well-cared for * Aiding in
an experience where the patient will want to come back and refer
their family and friends to CityMD * Assisting the physician with
basic patient care and medical procedures * Assisting site managers
with directing patient flow, inventory, and following up on labs
Essential Functions/ResponsibilitiesSite Management * Managing the
performance of the front desk operation; understanding at all times
of how many patients have visited the site, whether there are any
delays in the registration process, and what follow-up needs to be
conducted after a patient is discharged * Assisting the Site
Manager in preparing the schedule for non-providers (physician
scheduling is not done by the assistant manager) * Ordering all
medical supplies, medications, vaccinations and office supplies for
the site * Opening and closing the site as required * Assisting the
site manager in administrative and operational responsibilities;
provide coverage when the site manager is not on the premisesPeople
Management * Building strong positive communication with physicians
and works as a team to enhance the success of the practice *
Ensuring staff maintains professionalism at all times, coaching,
managing, disciplining and developing the staff when site manager
is not present * Managing the PCRs from interviewing, performance,
promotion, discipline, etc.Business and Patient Management *
Maintaining patient confidentiality in accordance to policy and
procedure as well as HIPAA requirements * Interacting with patients
(and families) at discharge in a courteous and respectful manner,
resolving disputes, and reviewing patient satisfaction cards
Qualifications * 1-3 years of managing experience a must (urgent
care, medical practice, hospital, retail, hospitality or restaurant
industries) * Bachelor's Degree in Hospitality Management,
Hotel/Restaurant Management, Business or other applicable degree
preferred (will consider relevant management experience in lieu of
degree) * Happy and positive thinking, able to project this
attitude around others * Must exhibit passion for outstanding
results and compassion for those we work with and serve * Good
computer skills (knowledge of a PC, Microsoft Office programs) *
Great leadership qualities a must * Able to handle group dynamics
(help bringing unity to a diverse group) * Able to troubleshoot
when necessary * Comfortable with constructive confrontation and
counseling management * Has an entrepreneurial spirit and takes a
proactive approach to business operations * Bilingual language
skills required or preferred based on site location. Additional
Information This job will require long shifts, weekend, closing,
opening shifts (will depend on schedule necessary at facility) and
must work on-site. Physical requirements The job may require from
time to time lifting heavy objects on a regular basis, doing
repetitive tasks with few breaks, and requiring light cleaning.
Heavy computer use required. Direct reports The Assistant Site
Manager will be responsible for directly managing the Patient Care
Representatives (PCRs). Benefits* * A friendly and fast paced
environment working with passionate people * Outstanding growth
opportunities * Paid Time Off * Medical, Dental and Vision
Insurance * Short/Long Term Disability, HSA and Life Insurance *
401K plan with company matching contribution (after 90 days) * Cash
Bonus Programs * Opportunity for Overtime hours * Recognition and
rewards programs to recognize successful teams * Other Perks &
Discounts * Commuter and parking discount program to help you save
(using pretax dollars) * Coffee, teas and healthy snacks! *Full
Time Benefit Eligible Employees OnlyEqual Opportunity Employer
CityMD provides equal employment opportunities ( EEO ) to all
employees and applicants for employment without regard to, and does
not discriminate on the basis of, race, color, religion, creed,
gender/sex, sexual orientation, gender identity and expression
(including transgender status), national origin, ancestry,
citizenship status, age, disability, genetic information, marital
status, pregnancy, military status, veteran status, or any other
characteristic protected by applicable federal, state, and local
laws. Safety Disclaimer CityMD cares about the safety of our
employees and applicants. CityMD does not use chat rooms for job
searches or communications. CityMD will never request personal
information via informal chat platforms or unsecure email. CityMD
will never ask for money or an exchange of money, banking or other
personal information prior to the in-person interview. Be aware of
potential scams while job seeking. Interviews are conducted at
select CityMD locations during regular business hours only. For
information on job scams, visit,
https://www.consumer.ftc.gov/JobScams or file a complaint at
https://www.ftccomplaintassistant.gov/ .
Keywords: City Practice Group of New York LLC, New York , Assistant Manager - Brooklyn, Executive , Brooklyn, New York
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