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Director, Product Management (Client Onboarding)

Company: CTI Education Group
Location: New York
Posted on: February 25, 2021

Job Description:

When you work with the world's most innovative companies, you know you're making a difference. Our clients are the game changers, leaders and investors who fuel the global innovation economy. They're the businesses behind the next medical breakthroughs. And the visionaries whose new technologies could transform the way people live and work. They come to SVB for our expertise, deep network and 30+ years of experience in the industries we serve, and to partner with diverse teams of passionate, enterprising SVBers, dedicated to an inclusive approach to helping them grow and succeed at every stage of their business. Join us at SVB and be part of bringing our clients' world-changing ideas to life. At SVB, we have the opportunity to grow and collectively make an impact by supporting the innovative clients and communities SVB serves. We pride ourselves in having both a diverse client roster and an equally diverse and inclusive organization. And we work diligently to encourage all with different ways of thinking, different ways of working, and especially those traditionally underrepresented in technology and financial services, to apply.
Job Description - Director, Product Management (Client Onboarding) (8309) Director, Product Management (Client Onboarding) - ( 8309 ) Job Description Director, Product Manager, Onboarding This role--is responsible for driving a significant aspect of the SVB Digital Transformation Strategy. This role represents the lifeblood for growth for SVB, improving the NPS scores in the Early Stage Partner segment and differentiating our digital capabilities form our competition. The Director will be responsible for building and driving the product strategy, roadmap, execution and on-going management of all features, products, applications and platforms associated with Client Onboarding. This person will support the vision and navigate the team through our agile transition journey. He/she will build and lead a team of strong product managers focused building new experiences, features and tools to help Clients Onboard into SVB. The ideal candidate for this role will possess a very strong product management background, be well steeped in design thinking, Lean UX and agile delivery methodologies and will have a data driven approach to decision making. The candidate must have prior experience in leading and developing seamless end-to-end digital and cross-channel experiences, have an in-depth understanding of key elements to commercial onboarding (KYC, IDV, AML) and have an ability to define with technology and data engineers the technology infrastructure needed to deliver a breakthrough experience. This role will require strong influencing and negotiating skills across all levels in the organization. - The right person thrives in a high performance and fast-paced environment, working with a world class team of Product Managers, Designers, Engineers, Data Scientists, Customer Service Agents, Sales Associates and Clients to challenge the status-quo every day. Key responsibilities include: - Set Product strategy, own the product roadmap KPIs, and lead the execution on building and bringing to market new features and capabilities - Monitor product performance, user & client feedback to drive better product decisions - Partner with Technology leadership to oversee the work of Agile Teams that will be dedicated to this channel. Help lead teams through Agile routines - Lead the business analysis, product usage analytics and drive insights to build a world class Onboarding infrastructure for SVB Qualifications Qualifications - A Bachelor's Degree with a science, engineering or quantitative major that requires structured problem solving - Masters in Business Administration or another major - - 10+ years of Product Management experience ideally in Banking/Financial Services, -5 years' experience in leading Onboarding - Demonstrated experience in building & leading high performing teams, action oriented and ability to inspire cross functional teams - Solid executive presence and ability to manage across all levels in the organization - Solid grasp of market dynamics in the subject areas and keen ability to assimilate and deploy the best practices --- Strong Agile Practitioner, well versed in Agile routines Primary Location : New York Work Locations : New York 387 Park Avenue South New York 10016 Job : Banking Products Full-time Job Posting : Feb 4, 2021, 11:22:17 PM n For more than 30 years, SVB Financial Group (NASDAQ: SIVB) and its subsidiaries have helped innovative companies and their investors move bold ideas forward, fast. SVB Financial Group serves companies in technology-related, life science and healthcare, venture capital and private equity, and premium wine industries. Along with commercial, investment, international and private banking services provided by Silicon Valley Bank, the company offers funds management, business valuation services, broker-dealer transactions, asset management and private wealth management. Headquartered in Santa Clara, Calif., SVB Financial Group operates in centers of innovation in the U.S. and around the world. Learn more at www.svb.com. SVB Financial Group is an equal opportunity employer.At SVB, we have the opportunity to grow and collectively make an impact by supporting the innovative clients and communities SVB serves. We pride ourselves in having both a diverse client roster and an equally diverse and inclusive organization. And we work diligently to encourage all with different ways of thinking, different ways of working, and especially those traditionally underrepresented in technology and financial services, to apply-- 2019 SVB Financial Group. All rights reserved. SVB, SVB FINANCIAL GROUP, SILICON VALLEY BANK, MAKE NEXT HAPPEN NOW and the chevron device are trademarks of SVB Financial Group, used under license. Silicon Valley Bank is a member of the FDIC and the Federal Reserve System. Silicon Valley Bank is the California bank subsidiary of SVB Financial Group (Nasdaq: SIVB).Silicon Valley Bank is registered in England and Wales at Alphabeta, 14-18 Finsbury Square, London EC2A 1BR, UK under No. FC029579. Silicon Valley Bank is authorised and regulated by the California Department of Business Oversight and the United States Federal Reserve Bank; authorised by the Prudential Regulation Authority with number 577295; and subject to regulation by the Financial Conduct Authority and limited regulation by the Prudential Regulation Authority. Details about the extent of our regulation by the Prudential Regulation Authority are available from us on request.

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Keywords: CTI Education Group, New York , Director, Product Management (Client Onboarding), Executive , New York, New York

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