Senior Customer Success Manager
Company: Ring Inc
Location: New York
Posted on: February 25, 2021
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Job Description:
PredictSpring is the leading commerce platform to connect
consumers and store associate digital experiences. Designed
exclusively for brands and retailers, its innovative technology
powers Modern POS, digital commerce with consumer mobile apps, and
store associate apps including Clienteling, Endless Aisle, and
Curbside Pickup. PredictSpring Commerce Platform connects the
online and in-store customer journey and enables brands to engage
with customers by offering highly personalized interactions and
fast and efficient commerce transactions. PredictSpring Content
Management System (CMS), the leading no-coding mobile commerce
platform enables merchandisers to create on-brand experiences with
personalized promotions and loyalty. Founded by the visionary
behind Google Shopping, PredictSpring powers mobile commerce for
the world's leading brands and retailers, including Sandro, Maje,
Vineyard Vines, Deciem, Sandro, HD Buttercup, and Suitsupply. To
learn more, visit predictspring.com . The Role PredictSpring is
hiring for a Senior Customer Success Manager, ideally based near
our New York City office but remote candidates will be considered.
In this role, you will own all aspects of our clients' success on
the platform, from initial launch to day-to-day execution to
leading broader strategic initiatives with customers that grow
revenue, adoption, and user engagement. You'll have a deep
understanding of both our solutions and our customers' business and
harness both to drive client goals, retention, and overall
satisfaction. This is a hands-on job and will require a true
"athlete" with the ability to rapidly develop technical domain
experience, manage large complex projects, and partner with our
customers to drive outcomes that support both their objectives and
PredictSpring's growth. You will need to be able to influence
externally and internally, learn fast, operate independently, and
be excited to immerse yourself in a fast-paced environment where a
significant impact is both possible and expected. You will not only
be a driver of revenue, but also play a critical role in shaping
our broader product and business strategy as a whole. This is an
amazing opportunity for individuals looking to personally shape the
future of one of the fastest growing startups in the space. Desired
Skills
Keywords: Ring Inc, New York , Senior Customer Success Manager, Executive , New York, New York
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