Lead Design Strategist/Service Design (Senior/Manager)
Company: Yoh, A Day & Zimmermann Company
Location: Flushing
Posted on: February 25, 2021
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Job Description:
Lead Design Strategist/Service Design (Senior/Manager)
As a Lead Strategist you will own the strategic design and
execution of human-centered experiences for our clients. You will
partner directly with our clients to understand their business
needs and lead multidisciplinary teams internally through the
different phases of the design process - from insights to
execution.
As a senior member of our team you will lead client engagements as
well as support business development. You consistently advocate for
design and have the ability to translate its value for existing
clients and prospects who seek a strategic partner for their
digital transformation journey.
Primary Responsibilities
Leads, designs and executes user research using qualitative and
quantitative methods.
Determines and recommends the most efficient and effective research
approaches to solve for business needs and meet agreed-upon
objectives, then leads the business areas through the appropriate
research process.
Communicates insights and influences business partners to take
action by providing thought leadership on how insights impact
desired business/project outcomes.
Takes ownership of self-development, and stays current with
research techniques and tools.
Works with and provides supporting documentation to others that
influences product or experience development to ensure creation of
efficient, sustainable and successful results.
Mentors and assists other Researchers as it relates to similar
project needs.
Assists leadership with strategic planning, resource allocation and
the development/maintenance of the broader Design Research
practice.
Qualifications
Bachelor's degree in Human Factors, Human-Computer Interaction,
Psychology or relevant field.
7+ years of relevant design strategy experience, with 3+ years of
that time in a management position
Ability to establish and maintain strong relationships with clients
as well as internal multi-disciplinary teams.
Expertise in critical thinking, strategic thinking, process
improvement, relationship-building and problem-solving.
Excellence in written and verbal communication. Presents ideas and
information confidently.
Working knowledge of qualitative user experience research
methodologies. Quantitative knowledge is a plus.
Able to expertly research, analyze and consolidate data into trends
and share with teams.
Expert in project management and organizational skills.
Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, sexual orientation,
gender identity, national origin, disability, or status as a
protected veteran. Visit
https://www.yoh.com/applicants-with-disabilities to contact us if
you are an individual with a disability and require accommodation
in the application process.PandoLogic.Category: Design, Keywords:
Design Strategist
Keywords: Yoh, A Day & Zimmermann Company, New York , Lead Design Strategist/Service Design (Senior/Manager), Executive , Flushing, New York
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