Senior Manager-Network Prod Dev & Mgmt
Company: American Express Services Europe Limited
Location: New York
Posted on: April 9, 2021
You Lead the Way. We've Got Your Back . At American Express, we
know that with the right backing, people and businesses have the
power to progress in incredible ways. Whether we're supporting our
customers' financial confidence to move ahead, taking commerce to
new heights, or encouraging people to explore the world, our
colleagues are constantly redefining what's possible - and we're
proud to back each other every step of the way. When you join
#TeamAmex, you become part of a diverse community of over 60,000
colleagues, all with a common goal to deliver an exceptional
customer experience every day. Network Strategy & Operations The
American Express Network enables over $1.2 Trillion in annual spend
and serves card Issuers and Acquirers in over 170 markets
worldwide. Network Solutions and Operations (NSO) operates the
American Express Network with the highest levels of performance,
security, and integrity; and is supporting Network coverage
expansion by onboarding new Network Issuers and Acquirers, and
launching a new Network in China. The NSO team is also driving a
strategic, multi-year transformation to modernize the Network
creating innovative products, services, and capabilities that will
anticipate the needs of customers by enabling more types of
payments. The Network Product Development Team is a critical part
of the NSO organization, and is accountable for leading the
strategy, design, development, and ongoing management of Network
products, services, and capabilities. Description: We are looking
for a highly motivated, strategic thinker with a passion for
emerging payment technologies to join our team. In this role as a
Manager/Sr. Manager of Product Development this individual will
lead the creation and execution of a touchless payments strategy
addressing the current and expected future demands of the payments
industry. This individual will collaborate with partner teams
across American Express to understand the business needs and pain
points; conduct competitive research and have an informed view of
industry insights to develop an aligned strategy and develop the
roadmap to bring the vision to life. You will collaborate
internally with stakeholders in technology, certification, policy
and externally with key vendor partners to deliver the strategy.
This is a unique opportunity to lead a critical cross product
strategy and demonstrate your ability to be innovative in an
emerging payments space. Key Responsibilities: The Manager of
Product Development & Management in the Proximity Payment Team will
focus on the following key responsibilities:
- Conduct research and analysis to develop insights that will
allow for the identification of new products, features, and
services to drive growth for American Express and our Network
- Monitor relevant industry trends, competitive landscape,
digital trends, and market regulations to develop the right
strategy to achieve business objectives.
- Deliver go to market strategy including the operationalization
plans, the commercialization strategy, articulation of the value
proposition, and ongoing metrics to measure benefits realized.
- Collaborate with Product owners to align on product roadmap
including new product features, enhanced services, updates to
specifications, as required to deliver on the overarching
- Engage internal business unit leaders and partners to
understand customer needs and pain points, flesh out use case
details, collaborate on new product concepts, and--present
implementable solutions to gain alignment on product strategy.
- Define capabilities for new payment products and services,
identify/prioritize use cases, and design "minimum viable product"
features and user stories to ensure a focus on delivering maximum
- Lead development collaborating with Technology, Operations,
Policy, Legal, Compliance, etc. to deliver the flawless execution
on time and within budget. Why American Express? We provide
opportunities to develop your leadership and grow your career.
We're also proud of our inclusive culture centered around learning
and collaboration, which enables our colleagues to develop and
thrive. Because the best way to back our customers is to back our
people. Additional Details:
- Location: 200 Vesey St, New York, NY 10285
- Visa Sponsorship: Employment eligibility to work with American
Express in the U.S. is required as the company will not pursue visa
sponsorship for this position. Minimum Qualifications Skills /
- Passion for payments and fintech. You are excited about
emerging payments and keep your finger on the pulse of industry
developments across the technological and regulatory landscape
(e.g., faster payments, biometrics, etc.).
- Strategic thinker. You have experience developing strategy, are
intellectually curious and have superb problem-solving and
analytical skills to help us stay at the forefront of
- Excellent project manager. You have superior organizational
skills and attention to detail with the ability to autonomously
manage several objectives in parallel and drive results in a
fast-paced, multi-partner environment.
- Effective communicator and influencer : Excellent written and
oral communication skills, proficient in developing excellent
quality presentations and deliverables for an executive audience.
Ability to indirectly influence a wide range of diverse
stakeholders and mobilize and lead cross-functional teams.--
- Collaborative team player. Ability to collaborate with internal
stakeholders and effectively operate in ambiguity, white space, and
- Office proficiency. You are fluent in Microsoft Word, Excel and
PowerPoint with a general understanding of data analysis
- Relevant experience. You have minimum 3 years of consulting,
strategy and/or program management experience. MBA preferred.
Schedule (Full-Time/Part-Time): Full-time
Date Posted: Mar 30, 2021, 4:07:29 PM All users of our online
services subject to both Privacy Statement and Terms of Service.
American Express is an equal opportunity employer and makes
employment decisions without regard to race, color, religion, sex,
sexual orientation, gender identity, national origin, protected
veteran status, disability status, age, or any other status
protected by law.
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Keywords: American Express Services Europe Limited, New York , Senior Manager-Network Prod Dev & Mgmt, Executive , New York, New York
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