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Sr. Client Manager

Company: HCL Software
Location: New York
Posted on: April 10, 2021

Job Description:

Senior Client Account Manager - Financial Services Portfolio, NYC Metro Area PreferredHCL Software, United States Remote ARE YOU READY TO JOIN OUR TEAM?We are busy, growing quickly and have an incredible workforce who are committed to becoming the #1 Software company in the world. Come join HCL's fast-growing, $1B+ software business and make an impact from Day 1! This is an exciting time to be joining HCL Software, as we expand, invest and grow. Position Summary The HCL Software Sr. Client Manager will be responsible for overall software growth for our customers. You'd be an integral member of our account management team working collaboratively to meet and exceed client expectations. We will look to you to grow from an existing software base as well as sell software to new customers. We are building a team of Account Managers to create long-term, trusting relationships with our customers. The Account Manager's role is to oversee a portfolio of assigned customers, expand and develop new business from existing clients, and actively seek new sales opportunities. You're the primary contact for our clients and start each day excited to establish new relationships while continuing to nurture existing ones. Account Managers also answer client queries and identify new business opportunities among existing customers. In this role, you will liaise with cross-functional internal teams (including Customer Success and Sales) to improve the entire customer experience. By meeting with our clients, you're able to build excellent rapport and more effectively educate them about our clients' services. You should be able to understand several industries enough to have C-suite conversations with customers and bring in the right HCL solution. You will learn from a respected team of professionals while building your knowledge, skills, and experience with a growing and dominant player in the world of Enterprise Software. Requirements:

  • Bachelor's Degree Required, Master's always a plus!
  • 5-12 years of proven experience of managing accounts and demonstrating sales excellence/success in Enterprise Software Sales. This experience is a firm requirement.
  • Financial Services Industry knowledge with a minimum of 5-7 years of selling Enterprise Software into tier 1, 2 & 3 Financial Services Accounts
  • "Managing" a Virtual Team of Product Sales Specialists crafting HCL Software value propositions to Strategic Accounts
  • Experience leading a Virtual Team to execute Master Agreements/Contracts from inception to close
  • Creating and presenting HCL Software value propositions to C-Level Executives
  • Building pipeline and closing Software deals via a disciplined and formal Sales Cycle methodology
  • Experience in "owning" a portfolio of accounts
  • Ensure attainment of revenue and associated targets
  • Identify and qualify product and solution leads within managed accounts
  • You are self-directed, self-motivated, and focused on achieving winning results. You are eager to develop a leadership mentality and learn alongside other teammates and business leaders.
  • Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization
  • Have an entrepreneurial mindset with a consultative sales approach manner
  • Ability to learn and adapt quickly in a fast-paced, dynamic, team-oriented environment
  • Integrity, humility, personal goal setting, time management, and drive to succeed
  • Energetic and professional; role will require very regular internal communication and interaction
  • Proven ability to juggle and sell multiple products at a time, while maintaining sharp attention to detail
  • Resourceful: you don't always have all the answers, but you know where to find them. What We Offer:HCL was recently ranked #30 on Forbes Best 50 Global Companies to Work for in 2020
    • Remote-Work from Home
    • Competitive base salary plus quarterly bonuses
    • Excellent learning opportunities and career advancement potential
    • A diverse and professional company culture
    • Full benefits package, including medical, dental, vision coverage on Day 1 of employment. Other benefits include 401k (HCL matches after 1 year).
    • Competitive PTO Travel: 25-50% travel, post-Covid. Eligibility: You must be a US Citizen, Green Card-Holder or Permanent Resident. HCL Software does not support any Visa sponsorship. We know the best outcomes for both our people and our clients result from including diverse perspectives at the table. To that end, HCL Software is an Equal Opportunity Employer and treats candidates and employees fairly without regard to race, color, sex, age, disability, pregnancy, religion, genetic information, national origin, marital status, sexual orientation, ancestry, political belief or activity, family care or medical leave status, military or veteran status, and/or any other protected classification in accordance with federal, state, and/or local law.

Keywords: HCL Software, New York , Sr. Client Manager, Executive , New York, New York

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