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Manager, Operations, 57th Street Flagship

Company: Chanel
Location: New York
Posted on: May 6, 2021

Job Description:

We are looking for an Operations Manager who will oversee and direct the operations function within the boutique that pertains to Shipping and Receiving, Facilities Maintenance and Inventory Control. They are the expert on all Standard Operating Procedures, systems and tools and ensuring the smooth running of operations to enable the ultimate client experience. They will work closely with the Boutique Leaders by imparting critical business knowledge. They are able to train, develop and coach different levels of associates.The Impact You Can Create At CHANEL:* Own all operational functions within the Boutique, including but not limited to Inventory Control, Shipping and Receiving, Facilities Management, Resource Planning/Staffing, Compliance, and Expense Management* Be the point person for escalated shipping issues and offer solution* Review cycle count results with HoH team members and complete inventory adjustments to balance the stock* Coach and develop team members to become experts in their area of focus through clear communication, helping to determine priorities and being a leader within the group* Be the point person for facility maintenance by conducting walk throughs, putting in service requests and following up to ensure Boutique is in perfect condition* Be the ultimate expert on all Standard Operating Procedures, Systems and Tools to act as a resource for entire Boutique Team* Lead team members through various projects* Able to manage and meet all deadlines* Managing a budget and forecasting expenditures for a multi-faceted Boutique* Collaborate with Home Office Retail Operations team to develop and execute strategic initiatives focused on increasing operational efficiency* Foster a positive working environment and create a culture of feedback, encouraging diversity, mutual respect and teamwork* Build strong relationships with all associates in the Boutique as well as corporate office team membersYou Are Energized By:* The history and heritage of The House of CHANEL* Utilizing your organizational and attention to detail skills within multi-task projects in a dynamic, fast paced environment* Building collaborative partnerships and relationships* People leadership and development* Fostering a meaningful client experience centered around inclusion and connection* Being comfortable in the middle of complexity and ambiguity* Creativity and innovation by testing, learning and taking new risksThe Impact You Can Create At CHANEL:* Own all operational functions within the Boutique, including but not limited to Inventory Control, Shipping and Receiving, Facilities Management, Resource Planning/Staffing, Compliance, and Expense Management* Be the point person for escalated shipping issues and offer solution* Review cycle count results with HoH team members and complete inventory adjustments to balance the stock* Coach and develop team members to become experts in their area of focus through clear communication, helping to determine priorities and being a leader within the group* Be the point person for facility maintenance by conducting walk throughs, putting in service requests and following up to ensure Boutique is in perfect condition* Be the ultimate expert on all Standard Operating Procedures, Systems and Tools to act as a resource for entire Boutique Team* Lead team members through various projects* Able to manage and meet all deadlines* Managing a budget and forecasting expenditures for a multi-faceted Boutique* Collaborate with Home Office Retail Operations team to develop and execute strategic initiatives focused on increasing operational efficiency* Foster a positive working environment and create a culture of feedback, encouraging diversity, mutual respect and teamwork* Build strong relationships with all associates in the Boutique as well as corporate office team members* You Are Energized By:* The history and heritage of The House of CHANEL* Utilizing your organizational and attention to detail skills within multi-task projects in a dynamic, fast paced environment* Building collaborative partnerships and relationships* People leadership and development* Fostering a meaningful client experience centered around inclusion and connection* Being comfortable in the middle of complexity and ambiguity* Creativity and innovation by testing, learning and taking new risks

Keywords: Chanel, New York , Manager, Operations, 57th Street Flagship, Executive , New York, New York

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