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IT Manager

Company: Barbarian
Location: New York
Posted on: November 22, 2021

Job Description:

The IT Manager is always looking for ways to learn new things and set up new gear. Providing first and second level support to our staff, you will be the face of the department taking ownership of the support timeline of incoming requests. You are fearless to take on new challenges and partner with the Director of IT to knock out projects. You are ready to dive in and get dirty with a piece of networking equipment along with resolving helpdesk requests. You are not afraid to speak up when a system doesn't work correctly or efficiently enough.Benefits of Working at Barbarian: At Barbarian, we consider our people to be our greatest asset. We have benefits and policies in place to create an inclusive and inspiring environment. Unlimited PTO Mental health support Comprehensive medical benefits Competitive Parental Leave that gives you time to bond with your family. Flexible work set-up, remote and hybrid working is available and encouraged. $250 stipend to outfit your remote working space. 401k matching, 50% up to the first 3% 3% certification, which means we promote and pay everyone equally $5,000 employee referral bonus through 2021 Financial incentive for new business introductions What You Do: Investigate, respond, and resolve all tech requests in a timely manner Troubleshoot end user hardware/software problems and escalate where necessary Collaborate with the People team through onboarding new hires Set up and maintain end user workstations and system account access Work to minimize the presence of spam, spyware, malware and viruses across all systems by enforcing company IT security protocols Set up/maintain VoIP phones Set up/maintain video conference AV equipment and its capabilities for our internal staff and clients Provide face to face (as well as remote) assistance to internal staff, as needed Support corporate applications Manage IT inventory, keeping all equipment information up to date as needed Assist in research and implementation of new equipment and services Partner with the Director of IT to supervise server maintenance, backup scheduling & security evaluationsWhat You Need: Enthusiastic, highly motivated and a proactive team player Excellent knowledge in Apple Mac Operating systems OSX and Windows OS Experience in supporting business applications, specifically Microsoft Office, Google applications, Box, and Adobe Creative Suite Broad knowledge of IT infrastructure systems and be able troubleshoot and resolve issues in a timely manner Moves equipment weighing up to 50 pounds, unassisted Experience with JAMF Pro is a plus Good communication skills with the ability to explain technical concepts to technical and non-technical stakeholders Able to effectively manage your time and workload under pressure to tight deadlines Experience working directly with staff/clients and providing outstanding customer service Availability to work beyond the traditional business hours, as needed, for pre-scheduled technical outage projects Barbarian is an equal opportunity employer (EOE). We are committed to diversity in the workforce and strongly encourage applicants from underrepresented communities to Jobble

Keywords: Barbarian, New York , IT Manager, Executive , New York, New York

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