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Director of Internal Communications & Engagement

Company: Eileen Fisher
Location: Irvington
Posted on: November 22, 2021

Job Description:

Job Description

EILEEN FISHER, Inc. is seeking a Director of Internal Communications & Engagement who can evolve internal communications by utilizing best practices and advancing internal digital tools. The ideal candidate will have a proven track record of developing and building a program for a geographically diverse retail organization to align and engage and inspire employees company-wide. The candidate will set strategy and manage the direction of communications. They will build credibility, develop a trusted partnership with senior leadership team, counsel executives, company leaders, and teams on a wide range of communications issues.

This key communications leadership role reports to the Director of P&C with a strong partnership with the Director of Brand Marketing & Customer Strategy, and leads all company-wide employee communications, engaging EILEEN FISHER's 700+ employees. The incumbent will align with the Senior Leadership Team and the People & Culture team to engage employees on the company's business strategy, external brand message, product, mission, and culture.

This key role will help lead the company's development of a thriving and responsible mindset, and engagement around our DEI commitment. It will also be vital for this position to support leadership across the organization to embrace communication as a key dimension of the role of being a leader at EF.

The leader of internal communications & engagement will be highly collaborative and help build capacity in metrics by developing KPI's to measure internal communications impact.


  • Set company-wide internal communications strategy and lead the internal communications function.
  • Provide strategic communications expertise, counsel, and support to executives while developing a comprehensive company-wide executive communications strategy.
  • Oversee and grow existing communications channels and design and create future company-wide channels based on industry practices and technology advancements.
  • Work collaboratively across communications to develop integrated intranet strategy, multi-media comms plans, and develop relationships across the organization.
  • Determine the most effective strategies and techniques to engage employees in EILEEN FISHER's strategy and culture while aligning with brand, values, and vision.
  • Oversee efforts to obtain broad employee feedback that guides communications decisions.

    Required Experience

    • Bachelor's degree along with at least 5-7 years experience in an internal communications function.
    • Track record of building and growing an internal communications program that company-wide communications strategy, channel management, event/meeting planning, and intranet strategy & development.
    • Demonstrated ability to build strategies aligned with business goals and company culture.
    • Have entrepreneurial/scrappy drive.
    • Outstanding ability to capture executives' voices, elevate their content and presence, and demonstrate exceptional written and verbal comm skills.
    • Ability to work in an ever-changing and sometimes ambiguous environment while maintaining poise to work effectively with senior executives.
    • Ability to influence in multiple ways and build credibility quickly with key stakeholders and peers.
    • Demonstrated ability to inspire and influence others.
    • Demonstrated experience in setting goals and developing ways to measure those goals and helping to build this capacity within the organization.
    • Manage and evolve internal communications, including developing a structure for engaging leaders across the company.
      EILEEN FISHER, Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status.

Keywords: Eileen Fisher, New York , Director of Internal Communications & Engagement, Executive , Irvington, New York

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