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Director of Product Management, Developer Experience

Company: Socure
Location: New York
Posted on: November 22, 2021

Job Description:

Founded in 2012, Socure is the leader in digital identity verification technology for Day Zero and beyond. Our predictive analytics platform applies artificial intelligence and machine learning techniques, with trusted online/offline data intelligence from email, phone, address, IP, device, velocity, and the broader internet, to verify identities in real-time. We have more than 400 customers across the financial services, gaming, telecom, and ecommerce industries, including three of the top five banks, seven top 10 issuers, three top MSBs, multiple tier-one payroll providers, the top credit bureau, and over 75 of the largest and most successful fintechs such as Varo Money, Public, Chime, and Stash. We are funded by some of the world's best investors and entrepreneurs including Accel, Scale Venture Partners, Commerce Ventures, Work-Bench, Sorenson, Citi Ventures, Wells Fargo Strategic Capital, Synchrony, MVB Bank, Santander InnoVentures, and Two Sigma Ventures.

Our trophy case includes numerous industry awards and accolades, including being named one of Forbes America's Best Startup Employers 2021 as well as the Best New Technology Introduced over the Last 12 months - Data and Data Services at the 2020 American Financial Technology Awards (AFTAs), being ranked #70 on Deloitte's Technology Fast 500---, getting listed as a Gartner Cool Vendor, and winning Finovate's Award for Best Use of AI/ML, to name a few!

The only way we can further our mission of becoming the single, trusted source of identity verification and eliminating identity fraud is by building the best team on the planet. This is where you come in!

The Role:

Socure is on a journey to transform itself into a developer-first technology company. As a Director of Product for Developer Experience , you'll be the voice and champion for our developer community and you'll be responsible for designing, building and maintaining a suite of products that enhance our community's developer experience. You'll be leading a team of Product Owners, Product Designer, Technical Writers and Developers to craft a world class Developer Portal that enables self service with the suite of API and SDK products that Socure offers. You will lead the day to day prioritization and Go-To-Market activities related to our customer facing developer tools.

What You'll Do:

  • Understand Socure's business and define, measure and own the OKRs for the Developer Portal (DevHub)
  • Lead a cross-functional team of technical writers, engineering, design, growth, and marketing. You'll guide product definition, execution, strategy, and long-term vision for our Developer Portal.
  • Run user research, usability studies, data-driven experiments to inform product direction.
  • You'll be the voice and champion of our developer community, prioritizing their needs in order to enable self-service experiences that are intuitive and functional.
  • Be an advocate for developers, evangelizing developer experience and API best practices to internal product teams.
    What You'll Bring:
    • 5+ years of progressive Product Management or equivalent experience
    • Deep passion for working with developers, learning about new technologies, and evangelizing awesome developer tools. You believe that the developer experience matters and should be central to a company's principles and success.
    • Experience building APIs and SDKs as well as writing javascript or java and have opinions on different web frameworks. You've built and scale products, and can quickly grasp the impact of your API and SDK changes to your customers.
    • Demonstration of critical thinking with contextual awareness.
    • Experience working across all phases of the SDLC and understanding both the excitement and challenges that developers face at each phase.
    • Multi-directional application of data to both test hypotheses and disconfirm beliefs.
    • Ability to travel 15-20% (Post-Covid)
      • Prior Experience in Banking or FinTech with exposure to consumer onboarding, Open Banking, KYC, AML, Fraud and Identity.
      • Data Science Experience. Exposure to Model Governance.

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Keywords: Socure, New York , Director of Product Management, Developer Experience, Executive , New York, New York

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