NewYorkRecruiter Since 2001
the smart solution for New York jobs

Senior Manager, Annual Campaign (Metro New York)

Company: Make-A-Wish Foundation
Location: New York
Posted on: November 23, 2021

Job Description:

Make-A-Wish-- Metro New York and Western New York SENIOR MANAGER, ANNUAL CAMPAIGN Senior Manager, Annual Campaign 1 Job Title: Senior Manager, Annual Campaign Location: New York, NY Reports to: Chief Development Officer Supervisory Responsibilities: Yes Type of position: Position Overview The Senior Manager, Annual Campaign is an integral part of the Make-A-Wish Metro New York and Western New York chapter's Development team and is responsible for managing relationships with supporters contributing up to $5,000 and overseeing all gift processing for the chapter. This person will work in partnership with the Chief Development Officer, the Manager of Digital Communications and Analytics and other team members. This person is a rare talent for they are skilled at managing systems for a high volume of donor relationships as well as building one-on-one donor relationships. They must be an excellent writer, communicator, and storyteller. They must also have strength in analyzing large data files ensuring the portfolio strengthens and support for the chapter grows. This person must also be an inspiring leader supervising one full-time and one parttime individual. Duties & Responsibilities: Mid-Level Giving Program -50% --- Oversees the chapter's relationships with all donors contributing $500 up to $5,000 annually. --- Manages the portfolio of approximately 330 supporters raising an estimated $350,000 annually. This includes all one-time and monthly donors. --- Creates and launches an entirely new program of cultivation and stewardship to further engage this group of donors including events, special communications (phone, digital and print) and in-person visits. --- Oversees all donor welcoming and qualification outreach. --- Oversees all solicitations, renewals and campaigns. --- Works closely with Development team members to identify opportunities to deepen select donor relationships through the Circle of Hope or Corporate Partners programs. --- Analyzes data to guide outcomes and strategies as well as ensure optimal results. --- Uses technology (videos, portals etc.) to maximize donor engagement and giving. Make-A-Wish-- Metro New York and Western New York SENIOR MANAGER, ANNUAL CAMPAIGN Senior Manager, Annual Campaign 2 Annual Giving Program -20% --- Oversees the chapter's relationships with donors contributing up to $500 annually to the chapter. --- Manages the portfolio of approximately 12,000 supporters raising an estimated $500,000 annually. This includes all one-time, monthly as well as in honor/in memory donors. --- Ensures all donor welcoming, solicitations, and stewardship initiatives for this large and complex constituency of donors. --- Strategically engages community event, special event and other supporters to donate to our mission. --- Works closely in collaboration with the Manager of Digital Communications and Analytics to create integrated campaigns and communications. --- Works closely with colleagues at the National office and with Luminate software to ensure fundraising is coordinated, data is managed effectively at the chapter-level and guidelines are followed. --- Analyzes data to guide outcomes and strategies as well as ensure optimal results. --- Uses technology (QR codes, online giving portals etc.) to maximize donor engagement and giving. Gift Processing & Data Management - 20% --- Oversee gift processing and acknowledgements for the chapter ensuring the highest level of stewardship to our supporters. --- Inspire and encourage the fantastic team members who are managing the day-to day operations of the gift acknowledgement process. --- Be a resource to troubleshoot problems or create efficiencies. --- Ensuring all deadlines and timelines are met for the best in service and efficiency. --- Ensuring acknowledgement letters are updated as necessary and the integration with our database is seamless. Other - 10% --- Creates an annual plan for each of the aforementioned areas and ensures all targets are met. --- Creates and manages all related policies and procedures. --- Ensures all data and related information is captured in RE effectively, consistently, and cleanly. --- Invest in professional development to stay current with best practices with a willingness to try new initiatives. --- Be an outstanding ambassador for the organization. --- Invest in understanding Make-A-Wish as an organization, the structure, brand standards, policies and practices. --- Supports the chapter's efforts to seek gifts-in-kind. --- Other duties as assigned. Make-A-Wish-- Metro New York and Western New York SENIOR MANAGER, ANNUAL CAMPAIGN Senior Manager, Annual Campaign 3 Core Competencies --- Communications - Exhibits active listening; Expresses ideas and thoughts verbally; Keeps others adequately informed; Selects and uses appropriate communication methods. --- Manages - Navigates challenges with sensitivity and confidence; Responds to the needs of executive and volunteer leaders; Meets commitments. --- Planning & Organization - Integrates changes smoothly; Prioritizes and plans work activities; Sets goals and objectives; Uses time efficiently; Works in an organized manner. --- Quality - Fosters excellent quality work; Adopts best practices; Ensures that all written work reflects positively on the MAW brand. --- Use of Technology - Adapts to new technologies; Demonstrates required skills; Keeps technical skills up to date; Troubleshoots technological problems; Uses technology to increase productivity. --- Capacity to relate openly, comfortably and build rapport with people across levels, functions, cultures and geographies - especially donors, staff, volunteers and board members. Required Education/Experience, Skills and Competencies: --- Must have a minimum of 4 years of experience in managing a large portfolio of donors. --- Proven track record of growing revenue and deepening relationships with supporters. --- Demonstrated experience with annual giving. --- Excellent writing and oral presentation skills. --- Demonstrated ability in project management and relationship management. --- Highly competent working in Raiser's Edge and/or Salesforce. --- Strong interpersonal and communication skills. --- Thoroughness and attention to detail. --- Ability to manage multiple projects simultaneously and achieve objectives. --- Creative in developing meaningful donor communications as well as fundraising tools, policies, plans, and procedures. --- Demonstrates self-awareness, proactively seeks feedback to gain productive insight into personal strengths and weaknesses while keeping donor strategy top of mind. --- Ability to adapt to situations and gain the confidence and trust of others through honesty, integrity and authenticity. --- Demonstrates the highest level of personal and ethical standard with the ability to represent the organization professionally and responsibly. Make-A-Wish-- Metro New York and Western New York SENIOR MANAGER, ANNUAL CAMPAIGN Senior Manager, Annual Campaign 4 Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required. All staff may be required to perform duties outside of their normal responsibilities as needed. The employee is expected to adhere to all company policies. Diversity, Equity & Inclusion Commitment Statement: Committed to attracting and retaining a diverse staff, MAW Metro New York and Western New York will honor your experience, perspectives, and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming How to Apply Please use the following link to complete and submit our formal application for the Senior Manager, Annual Campaign role at Make-A-Wish. Please note: only applications submitted through this link via Formstack will be considered for this position.

Keywords: Make-A-Wish Foundation, New York , Senior Manager, Annual Campaign (Metro New York), Executive , New York, New York

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Log In or Create An Account

Get the latest New York jobs by following @recnetNY on Twitter!

New York RSS job feeds