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Client Services Manager

Company: HJW Executive Search LLC
Location: New York
Posted on: January 16, 2022

Job Description:

We are looking for a (3) Client Services Managers in NYC/hybrid/remote. Our client is a growing eCommerce Platform. As a Client Service Manager at you'll work across a key portfolio of brands developing strategies and recommendations for your clients website that achieve core e-commerce goals and objectives. You will work closely with your clients to understand their needs and prioritize our strategies that drive revenue, engagement and stickiness AND:

  • Own client relationships & drive strategy including strategy, recommendations and execution.
  • Develop a thorough understanding of the products, technical capabilities, and services.
  • Lead strategy sessions for onsite and email re-marketing customer journeys.
  • Work closely with the Director of Client Services to manage the renewal process as well as identifying growth opportunities within your portfolio.They are looking for someone with:
    • A strong understanding of digital marketing, e-commerce, affiliate and marketing technology.
    • A goal to grow into a Team Lead and Services Director.
    • Strong work ethic and a great ability to prioritize client requests and relationships.
    • An analytical mind who can dive deep into data, identify patterns and generate insights for the benefit of our customers.
    • Excellent communication and presentation skills

Keywords: HJW Executive Search LLC, New York , Client Services Manager, Executive , New York, New York

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