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Head of Master Data Management

Company: Harry's, Inc.
Location: New York
Posted on: January 16, 2022

Job Description:

About The Team

The Analytics team is a critical function that supports data-driven decision-making throughout Harry's. We make sure that data flows throughout the company, and everyone has the information they need to make better decisions, faster. The analytics team thinks about data and insights across our global supply chain, through the marketing we show our customers, to when the customer gets a package at their door or at their nearest retailer. The team also coordinates closely with our IT, Finance, and Distribution teams to understand the trends from data in our enterprise systems.

As Harry's, Inc diversifies across more categories, channels, geographies, and brands, it is becoming increasingly important that our data is well governed, well-defined, and able to scale seamlessly across systems. This will help us create consistent narratives across teams, and reduce operational risks in our main transactional flows.

To support this need, we are looking for a leader to build out a new Master Data Management (MDM) function within Analytics. This team's responsibilities will span the following:
Maintain a mapping of our key processes and master data flows across systems
Own and maintain the governance playbook (i.e., systems, processes, frameworks, etc) required to maintain high-quality master data (partnering with other business units who own input data)
Manage controls processes for key taxonomies and other metadata
Drive accountability of maintaining high quality master data across the org
Audit data to manage against data gaps and quality issues
Educate and excite the broader Harry's org and on the importance of MDM

About The Role

Harry's is seeking a Master Data Management leader who can build out this function from the ground up. In this role specifically, you will be responsible for the quality of our master data in key systems, and the main governance processes that drive this effort. You will start out as a team of one, but may eventually help us build out the function to a broader team. That being said, you will be part of the larger, highly collaborative and talented Analytics team!

Because our business is complex and constantly evolving, we need someone with a passion for structure, a robust analytical toolkit, and deep expertise in ERP (we use SAP S4) and other enterprise systems. You'll work in a highly collaborative and cross-functional manner with others in Analytics, IT, Finance, Supply Chain, Digital Product and Retail.

Most importantly, we are looking for someone who is a builder and entrepreneur -- someone who is excited about using data and analytics to push the whole company forward.

Here's what you'll accomplish:

Identify what we want to consider "master data" here at Harry's, and create a clear roadmap for us to clean up our systems over the next 6, 12, and 24 months
Quickly master the data in our key enterprise and commercial systems
Map out the current state processes that create our key tables and references
Maintain great documentation of our data structures and data owners
Hold data owners accountable for the quality of their data
Develop and Publish a Master Data Quality Scorecard
Provide visibility into the Quality of Master Data (Exist, Consistent, Validity, etc)
Stand up master data governance processes that make us great at MDM
Write the playbook and operating model for us to get better at our handoffs and be faster at catching discrepancies across systems
Align Master Data Milestones to critical business planning and commercial calendars, ensuring the critical data elements are populated to enable uninterrupted business transactions
Support MDM incidents, enhancements, and projects like OTC, PTP, etc.
Create clear change management and control processes
Apply technology to catch and manage data quality issues
Actively engage with our IT team on SAP S4 ongoing enhancements to drive successful delivery of data governance objectives
Drive an educational program across Harry's on the importance and requirements of great MDM
Ultimately, we believe there is real commercial value in doing this right, helping us avoid retailer chargebacks and drive to better product/customer insights!

Background and Experience:

10+ years of overall experience in the master data management field, including times when you've rolled up your sleeves to execute on the details
Well versed in data governance best practices
Previous role at a CPG or Direct-to-Consumer company is a bonus
Proficient Technical Skill - You have knowledge of how to work in SAP Analytics, as well as cloud-based data warehouses (e.g., Redshift), and have experience with the core table and ETL tools in SAP (we use S4). You know how to apply technology to pair with MDM processes and scale more efficiently
Strong Business Acumen - You have great appreciation for the details of how CPG functions work together to drive order-to-cash, procure-to-pay, forecasting, and transportation processes
Process and structure mastery - You love structure and have a knack for creating and driving good processes. You can get large groups of people from different teams on the same page on what they need to do when--- and most importantly, why!
Problem Solver - You have experience boiling down medium and large scope data problems into measurable and achievable blocks of work. You have the foresight to identify and dismantle potential roadblocks ahead of time. Furthermore, you're pragmatic: you can identify and work on the most important problems first and you want to find the highest-impact lowest cost solution, and employ the right resources
Clear and concise communicator - You know how to communicate complex concepts effectively and concisely and are comfortable presenting and debating in large groups. We're looking for a strong data advocate who can plug into cross-functional working teams seamlessly and drive cultural pushes for the organization to become more data driven

Values that might describe you:

You like to solve problems - You push yourself to solve problems in novel, scalable ways so that you are never solving the same problem twice
You are curious and a learner - You are always seeking to improve yourself and your team, and you love to learn new things while going deeper in the areas you know
You thrive on direct, honest, and supportive communication and feedback
You are infectiously optimistic - To you, there's nothing more exciting than a new challenge. Hard things are hard, but you don't let that get in the way

Who you will work with:

You will report directly to the Head of Analytics, and get close mentorship from the Head of IT and Head of Distribution.
Within the larger H' org, you'll work closely with our Analytics, Supply Chain, Finance, IT, Retail, and Digital Product teams

Harry's Inc. started in 2013 with simple, fairly priced products that delivered an amazing experience to guys every day. Since then, Harry's expanded to the UK, developed relationships with retailers such as Target and Walmart, expanded our grooming brand into a personal care powerhouse, and launched a women's brand called Flamingo.

The key to our success? Our amazing people. From chemists, mechanical engineers, CX associates, to creative directors, sourcing managers, and logistics specialists, Harry's team is comprised of some of the most brilliant, diverse, and humble people you'll ever meet.

Our brands answer unmet consumer needs, but our company is a place of inclusion and innovation that attracts some of the brightest minds across industries, geographies, and backgrounds. Whether we have a team of 3 or 300, our core values and our startup mentality remain; we value continuous improvement and learning, teamwork and collaboration, creative problem solving, and open and direct dialogue and feedback. Come for the coffee and free products, stay for the amazing, passionate culture.

Harry's is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together.

Harry's is an Equal Opportunity Employer, providing equal employment and advancement opportunities to all individuals. We recruit, hire and promote into all job levels the most qualified applicants without regard to race, color, creed, national origin, religion, sex (including pregnancy, childbirth and related medical conditions), parental status, age, disability, genetic information, citizenship status, veteran status, gender identity or expression, transgender status, sexual orientation, marital, family or partnership status, political affiliation or activities, military service, domestic violence victim status, arrest/conviction record, sexual or reproductive health decisions, caregiver status, credit history immigration status, unemployment status, traits historically associated with race, including but not limited to hair texture and protective hairstyles or any other status protected under applicable federal, state and local laws. Harry's commitment to providing equal employment opportunities extends to all aspects of employment, including job assignment, compensation, discipline and access to benefits and training.

We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our company.

Keywords: Harry's, Inc., New York , Head of Master Data Management, Executive , New York, New York

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