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Senior Business Manager

Company: TBWA\Chiat\Day
Location: New York
Posted on: May 16, 2022

Job Description:

Job DescriptionWho You Are:The Senior Business Manager plays a pivotal role in driving action within the agency. They are our lifeblood; they make things happen, they get things done. The Senior Business Manager knows how to manage a project manager, they are ready, willing, and able to step up and lead when required. They have asked the right questions and understand what makes effective award-winning work. They can confidently run a client meeting and have made inroads when it comes to gaining the client's trust and respect.The right candidate has displayed outstanding competence and confidence, having already established themselves as a reliable Business Manager. They have 5-6 years of experience and are ready to move into a role that positions them at the center of the action - both with the client and with the internal agency team.The Senior Business Manager is curious and thoughtful; they spot holes, outmoded methods, and inefficiencies and say – "I have an idea about how to do that better". They always offer solutions alongside problems as they arise; this individual is a strategic thinker who relishes not just the making of the work but talking about why we make the work and how that work will drive business outcomes for our clients and the agency alike.As they develop in this role, the Senior Business Manager will start to flex the leadership qualities that we look for in our Business Director's – Enterprise Leadership, Command of the Business, Command of the Room, Mastery of Debate, and Motivation of the Army. What You'll Do:The Senior Business Manager will own workstreams, reporting to the Business Director, but building the project path from the ground up; to do so they will work in close partnership with Project Management. The Senior Business Manager will run client meetings, tackle contact reports, and make sure the work is delivered on time, on brief, and on budget; they will also be responsible for tracking all client approvals, and trafficking final campaign assets.As a member of the Business Department at TBWA\Chiat\Day New York we expect that you possess these 6 traits:

  • Be Johnny on the spot
  • Have poise and presence
  • Possess spidey senses
  • Be proactive, not reactive
  • Fight for creativity
  • Be positive, be kindWhen it comes to Leadership, we expect our Senior Business Manager to start to demonstrate the following leadership qualities:
  • Command of the business
  • Command of the room
  • Enterprise leadership
  • Mastery of debate
  • Motivation of the Army 1. Be Johnny on the Spot
  • With an in-depth understanding of the client's business, the Senior Business Manager is able to answer most client questions without having to punt, the Senior Business Manager has a perspective, and ensures it's heard
  • Masters trafficking, asset management, and server management
  • Responds promptly to clients2. Have Poise and Presence
    • Is clear and articulate
    • Can navigate even the most complex situations with grace
    • Effortlessly runs multiple workstreams, while juggling a schedule full of meetings, both internal and external3. Possess Spidey Senses
      • The Senior Business Manager has great instincts, trusting their gut, taking action when something doesn't feel right. More importantly, the Senior Business Manager escalates their suspicions/ thoughts to those who need to know before there is a problemBe Proactive, not reactive
        • The Senior Business Manager Is resourceful, they know the agency well, they understand our practices and policies. Or at the very least they know the right person to ask!
        • The Senior Business Manager comes prepared with solutions, as opposed to just flagging problems. The perfect candidate brings a helpful well thought out POV to every situation4. Fight for Creativity
          • The Senior Business Manager understands and appreciates the power of creativity and is determined to make exceptional work. The Senior Business Manager isn't afraid to go the extra mile to sell a great idea5. Be Positive, Be Kind
            • The Senior Business Manager makes friends easily, everyone likes, respects, and looks forward to working with this individual
            • The Senior Business Manager is empathetic, not only to the internal team but also to our client partners - they understand that our clients have responsibilities other than those that are relevant to the agency
            • Is able to build solid, long-standing client relationships easily
            • Has a positive attitude and says yes, knowing that as a team we will always find a way6. Leadership Qualities:
              • Is able to motivate the team, driving action
              • Is curious about the business of our clients business, and about things like their stock price and how they make money
              • Thinks about our agency processes and how they could be streamlined and improved
              • Is beginning to stand out as a leader in both style and substance
              • Is becoming more and more comfortable sitting at the center of debate between the agency and our clients, negotiating and navigating both sides of that equation Who We Are:TBWA\Chiat\Day ValuesOur creative product is everyone's responsibility.We are tough on work. We are kind to each other.When we take care of each other, the rest takes care of itself. TBWA\Chiat\Day AttitudesCuriosity: Be open minded to ideas wherever they come; curious people are often unafraid of change;Collaboration: Self-confidence without a big ego; work with all types of people;Integrity: What we say is what we do; it is honesty and respect in our dealings with people;Resourcefulness: To find ways to do whatever we have to do for our clients, and our people. This job requires you to have a COVID vaccine. If you have a medical or religious reason for not receiving the COVID vaccine, the agency will engage in a discussion with you about whether there is a viable accommodation that can be provided.

Keywords: TBWA\Chiat\Day, New York , Senior Business Manager, Executive , New York, New York

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